E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com
Job DescriptionJob Title : Incident Manager
Location : Burbank, CA
Job Type : Permanent Full Time
Job Description:
• 8+ years of experience primarily in ITIL Incident and Major incident Management
• Worked as a Major Incident management lead for the leading client
• Experience in Customer communication and Major incident reporting (MIR)
• Hands on experience in designing , creating process documents and deploying Incident Management and Major Incident Management
Additional InformationSkills Required
- 8+ years of experience primarily in ITIL Incident and Major Incident Management
- Worked as a Major Incident Management lead for a client
- Experience in customer communication and Major Incident Reporting (MIR)
- Hands-on experience designing, creating process documents and deploying Incident and Major Incident Management
What We Do
EPRO Services, Inc. is a leading provider of superior waterproofing and contaminant protection systems designed to keep building structures dry and safe. Founded in 1993, the company specializes in building envelope protection, offering a comprehensive range of solutions including vapor intrusion mitigation, air barrier systems, and leak repair services for a variety of site conditions across the United States and Canada.
