The Maintenance Technician is primarily responsible for responding and resolving service calls, providing mechanical and technical support, and troubleshooting automated material handling system components within a 700,000 sq. ft. distribution center. The Maintenance Technician should be able to successfully perform on-site installation, servicing, and repair processes of complex equipment and systems without direct supervision, by following detailed work instructions and reporting any outdated or incorrect repair measures. All duties are to be performed in accordance with proper safe work practices. Additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance.
SHIFT: Friday - Monday 5am - 3:30pm
Essential Duties and Responsibilities:
· Utilize various tools and instruments to perform repairs and preventative maintenance on conveying systems according to established standards.
· Diagnoses mechanical and electrical problems using technical drawings diagnostic tools (e.g. multi-meter, laptop)
· Performance of mechanical and lubrication tasks on automated material handling equipment, including belt install, bolt and tension roll adjustment, straightening parts, aligning rollers, and replacing defective parts.
· Performs preventive/predictive maintenance and repairs on equipment (e.g., pneumatic systems, material handling equipment, dock equipment, electronic and electrical equipment, etc.) according to safety and quality procedures.
· Utilizes working knowledge and experience to troubleshoot and repair material handling equipment, pneumatic systems, automated conveyor systems, and key components of the distribution center, to include but not limited to automated putwall (pick-to-light systems), HighJump (WMS), PandA (Print and Apply) components, and Intelligrated conveyor systems.
· Follows up by providing feedback and timely documentation with Facilities Manager, Supervisor/Lead, and other Operations Managers to ensure issues have been resolved.
· Provides daily support to the operations, especially by performing daily inspections as required by site guidelines.
· Performs general facility maintenance such as light bulb replacement, office furniture relocation, light plumbing, light electrical repairs, etc.
· Other duties as instructed by leadership which the associate is trained and skilled to perform
· Utilize various tools and instruments to perform repairs and preventative maintenance on conveying systems according to established standards.
· Performs preventive/predictive maintenance and repairs on equipment
· Utilizes working knowledge and experience to troubleshoot and repair material handling equipment, pneumatic systems, automated conveyor systems
· Other duties as instructed by leadership which the associate is trained and skilled to perform
Required Skills:
· Operate material handling equipment (e.g. forklift), boom and scissor lifts, battery equipment, moving machinery, and other powered equipment - must pass certification test on-site. Lift 50 pounds.
· Must have a good working knowledge to include, but not limited to, the troubleshooting and repair of material handling equipment, pneumatic systems, maintaining automated conveyor systems, motors, lubrication, and preventive/predictive maintenance.
· Ability to read, recognize, write, and follow applicable numbers and directives (verbal and written) in English, including safety rules, operating instructions, racking locations, and procedural documents
· Command of basic math skills to ensure inventory (count, add, subtract, identify, etc. numbers 0-1,000) and measurement conversion accuracy (mm to in)
· Ability to maintain a flexible schedule to support workload and operations requirements, including holidays and weekends as dictated by the operations
· Frequent bending, lifting, walking, pushing/pulling, crawling, twisting, reaching, kneeling, stooping, and standing for long periods of time and sometimes working in extreme temperatures
· Ability to perform duties independently, and as part of a team, with minimal supervision or guidance
· Willingness to learn and be mentored, accept constructive coaching/feedback
· Successfully perform processes associated with the core duties and responsibilities of the position
Experience:
· 2+ years of applicable hands-on experience performing maintenance on industrial manufacturing process/production equipment OR a combination of experience maintaining automation and conveyor equipment and education, certification, training, etc. equivalent to 2+ years
· Familiarity with Microsoft Office Word, Excel, and Outlook.
· Command of safety procedures (including lock-out/tag-out)
· Demonstrated commitment to quality
· Previous operation of powered equipment, specifically Crown MHE, and industrial vehicles strongly preferred
Education:
· High school degree, or an approved GED, required
· College degree OR technical or professional certificate preferred
Preferred Qualifications:
· Prior success creating and managing relationships with outside vendors, customers, and business partners
· Applicable experience with current building vendors, software, platforms, and systems strongly desired
· Strong multi-tasking, organizational, detail, follow-up, and interpersonal skills
· Knowledge of proper business communication etiquette, and effective verbal and written communication skills.
· Previous industry-based experience
Skills Required
- 2+ years hands-on maintenance experience on industrial/automation or conveyor equipment (or equivalent combination of education/certification)
- High school diploma or GED
- Operate material handling equipment (forklift), boom and scissor lifts, battery equipment; pass on-site certification
- Lift and move up to 50 pounds; perform frequent bending, lifting, crawling, twisting, kneeling, and standing
- Troubleshoot and repair material handling equipment, pneumatic systems, motors, lubrication, automated conveyor systems, and related components
- Perform preventive/predictive maintenance and repairs per safety and quality procedures (including lock-out/tag-out)
- Ability to read, comprehend, and follow written and verbal instructions in English
- Basic math skills and measurement conversions (mm to in)
- Familiarity with Microsoft Word, Excel, and Outlook
- Ability to work independently and as part of a team with minimal supervision; flexible schedule including holidays/weekends
- Previous operation of Crown MHE and industrial vehicles
- College degree or technical/professional certificate
- Prior experience managing vendor or external partner relationships
- Experience with building vendors, software, platforms, and systems used in facilities
- Strong multi-tasking, organizational, communication, and interpersonal skills
What We Do
Designer Brands is one of North America’s largest designers, producers and retailers of footwear and accessories that operates retail concepts. Our primary concept, DSW Designer Shoe Warehouse, offers brand name and designer dress, casual and athletic footwear and accessories. The first store opened in 1991 in Dublin, Ohio. Today, DSW operates more than 500 stores in 44 states. The Affiliated Business Group operates nearly 290 leased departments for other retailers, such as Stein Mart, in the U.S. Designer Brands also operates several retail concepts in Canada, including The Shoe Company and Shoe Warehouse, which provide a convenient footwear solution for the whole family, as well as DSW Designer Shoe Warehouse – nearly 150 locations in all. In 2018, the company acquired Camuto Group, the legendary product design and brand development organization best known for the successful Vince Camuto® brand and the footwear licenses of Jessica Simpson® and Lucky Brand®. The partnership transformed Designer Brands into one of the largest footwear companies in North America with global, industry-leading capabilities in product design, development, sourcing and production.








