Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.
Your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.
Leverages expertise in the operation and management of IT hardware, software, communications, and/or application solutions, and the resources required to plan for, develop, deliver, and support properly engineered IT services and products to meet the needs of a business.
Prepares new or changed services, manages change processes, and manages performance of systems and services in relation to their contribution to business performance.
Applies technical skills to support the operation and maintenance of vendor products, services, and solutions and typically have responsibility for sizing, troubleshooting, and critical client situations.
Job Description of MF MQ Responsible for the administration of Websphere MQ (WMQ) subsystems and associated software on the client’s mainframes.
Install, test, configure and implement mainframe WMQ and associated system software while maintaining a stable operating system environment for business applications.
Perform WMQ system backups and recovery Monitors system activity for performance and availability and where necessary, tune accordingly Perform problem diagnosis and resolution.
Create, maintain and use automation scripts for MQ for z/OS monitoring, alerting and problem determination and resolution Design and Implement security aspects related to MQ.
Architect/Design Clustering, workload balancing in client environment Troubleshoot Infrastructure and Application issues related to MQ Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.
Ensure documentation of all related operational processes and procedures.
Install and upgrade MQ for z/OS using Shopz Series and SMP/E Troubleshoot MQ problems using MQ command line and monitoring tools Provide primary and backup on-call support during extended hours (including nights and weekends).
Install and configure z/OS Connect EE on z/OS and apply maintenance (PTFs).
Troubleshoot connectivity and runtime issues.
Deploy API bundles to z/OS Connect server.
Integrate z/OS Connect with z/OS subsystems.Configure connection to CICS/IMS/Db2 regions.Set up API Gateway integration.
Create JSON schemas and request/response mappings.
Configure network and middleware (TCP/IP, Liberty profile).
Apply security exits and customizations.
At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management – then this role is for you.
Your Future at Kyndryl
Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise
7 to 9 Years of experience as a Mainframe MQ System Programmer supporting enterprise-level z/OS environments.
Expert-level knowledge of IBM MQ for z/OS installation, configuration, and upgrades using ShopzSeries and SMP/E.
Strong troubleshooting expertise using MQ command line utilities and mainframe monitoring tools.
Deep understanding of MQ security configurations, RACF integration, CHLAUTH rules, and TLS/SSL encryption.
Ability to install, configure, and maintain WebSphere MQ (WMQ) and related system software on z/OS.
Experience performing system backups, recovery, and diagnosing complex MQ issues.
Ensure MQ environments meet security and compliance standards, implementing best practices.
Experience designing and maintaining MQ clustering and workload balancing for high availability and reliability.
Ensuring High Availability and performance objectives, as required by customers and management are maintained for operating systems and for software components
Experience setting up, implementing and troubleshooting clusters and queue sharing groups Administration using IBM and Independent Software Vendor products
Responsible for the administration of Websphere MQ (WMQ) subsystems and associated software on the client’s mainframes.
Install, test, configure and implement mainframe WMQ and associated system software while maintaining a stable operating system environment for business applications.
Preferred Technical and Professional Experience
Bachelor’s degree in Computer Science, Information Systems, or a related field.
Experience performing major MQ upgrades (e.g., migrating to newer IBM MQ for z/OS versions).
Strong experience with administration of MQ objects, including queue managers, queues, channels, listeners, and topics.
Provide primary and backup on-call support during extended hours (including nights and weekends).
Prior experience in banking, insurance, or other high-transaction enterprise environments.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Top Skills
What We Do
We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar. Our experience speaks for itself: We have 90,000 highly skilled employees around the world serving 75 of the Fortune 100. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone.
