Mainframe MQ System Administrator

Posted 19 Days Ago
Be an Early Applicant
4 Locations
In-Office
Senior level
Cloud • Information Technology • Consulting
The Role
Administer and maintain IBM WebSphere MQ (WMQ) on z/OS: install, configure, upgrade, backup/recover, monitor, tune, and troubleshoot. Design clustering, queue sharing groups, workload balancing and security (RACF, CHLAUTH, TLS). Deploy and maintain z/OS Connect EE and integrate with CICS/IMS/Db2 and API Gateway. Create automation scripts, document processes, and provide primary/backup on-call support.
Summary Generated by Built In

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.


The Role

As a Mainframe MQ System Administrator at Kyndryl, you will be critical in ensuring the smooth operation of our customers’ IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance. 

Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.

Your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.

Key Responsibilities :

  • Applies technical skills to support the operation and maintenance of vendor products, services, and solutions and typically have responsibility for sizing, troubleshooting, and critical client situations.

  • Job Description of Mainframe MQ Responsible for the administration of Websphere MQ (WMQ) subsystems and associated software on the client’s mainframes.

  • Install, test, configure and implement mainframe WMQ and associated system software while maintaining a stable operating system environment for business applications.

  • Perform WMQ system backups and recovery Monitors system activity for performance and availability and where necessary, tune accordingly Perform problem diagnosis and resolution.

  • Create, maintain and use automation scripts for MQ for z/OS monitoring, alerting and problem determination and resolution Design and Implement security aspects related to MQ.

  • Architect/Design Clustering, workload balancing in client environment Troubleshoot Infrastructure and Application issues related to MQ Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.

  • Ensure documentation of all related operational processes and procedures.

  • Install and upgrade MQ for z/OS using Shopz Series and SMP/E Troubleshoot MQ problems using MQ command line and monitoring tools Provide primary and backup on-call support during extended hours (including nights and weekends).

  • Install and configure z/OS Connect EE on z/OS and apply maintenance (PTFs).

  • Troubleshoot connectivity and runtime issues.

  • Deploy API bundles to z/OS Connect server.

  • Integrate z/OS Connect with z/OS subsystems.Configure connection to CICS/IMS/Db2 regions.Set up API Gateway integration.

At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management – then this role is for you.

Your Future at Kyndryl

Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.


Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
 

Required Technical and Professional Expertise

  • 7 to 9 Years of experience as a Mainframe MQ System Programmer supporting enterprise-level z/OS environments.

  • Expert-level knowledge of IBM MQ for z/OS installation, configuration, and upgrades using ShopzSeries and SMP/E.

  • Strong troubleshooting expertise using MQ command line utilities and mainframe monitoring tools.

  • Deep understanding of MQ security configurations, RACF integration, CHLAUTH rules, and TLS/SSL encryption.

  • Ability to install, configure, and maintain WebSphere MQ (WMQ) and related system software on z/OS.

  • Experience performing system backups, recovery, and diagnosing complex MQ issues.

  • Ensure MQ environments meet security and compliance standards, implementing best practices.

  • Experience designing and maintaining MQ clustering and workload balancing for high availability and reliability.

  • Ensuring High Availability and performance objectives, as required by customers and management are maintained for operating systems and for software components

  • Experience setting up, implementing and troubleshooting clusters and queue sharing groups Administration using IBM and Independent Software Vendor products

  • Responsible for the administration of Websphere MQ (WMQ) subsystems and associated software on the client’s mainframes.

  • Install, test, configure and implement mainframe WMQ and associated system software while maintaining a stable operating system environment for business applications.

Preferred Technical and Professional Experience

  • Bachelor’s degree in Computer Science, Information Systems, or a related field.

  • Experience performing major MQ upgrades (e.g., migrating to newer IBM MQ for z/OS versions).

  • Strong experience with administration of MQ objects, including queue managers, queues, channels, listeners, and topics.

  • Provide primary and backup on-call support during extended hours (including nights and weekends).

  • Prior experience in banking, insurance, or other high-transaction enterprise environments.


Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Skills Required

  • 7 to 9 years experience as a Mainframe MQ System Programmer supporting enterprise-level z/OS environments
  • Expert-level knowledge of IBM MQ for z/OS installation, configuration, and upgrades using Shopz Series and SMP/E
  • Ability to install, test, configure and implement mainframe WebSphere MQ (WMQ) and associated system software on z/OS
  • Strong troubleshooting expertise using MQ command line utilities and mainframe monitoring tools
  • Experience performing WMQ system backups, recovery, and diagnosing complex MQ issues
  • Deep understanding of MQ security configurations, RACF integration, CHLAUTH rules, and TLS/SSL encryption
  • Experience designing and maintaining MQ clustering, queue sharing groups, and workload balancing for high availability
  • Experience administering MQ objects including queue managers, queues, channels, listeners, and topics
  • Experience installing and configuring z/OS Connect EE, applying maintenance (PTFs), deploying API bundles, and integrating with CICS/IMS/Db2
  • Knowledge of API Gateway integration with z/OS Connect
  • Experience with Shopz Series and SMP/E for MQ upgrades and maintenance
  • Prior experience in banking, insurance, or other high-transaction enterprise environments
  • Bachelor's degree in Computer Science, Information Systems, or related field
  • Willingness to provide primary and backup on-call support during extended hours (including nights and weekends)

Kyndryl Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kyndryl and has not been reviewed or approved by Kyndryl.

  • Fair & Transparent Compensation Pay is considered good in some roles, with mentions of “good pay,” “great pay and benefits,” and an “acceptable salary range” paired with bonuses. Certain senior or consulting tracks are described as market-competitive.
  • Leave & Time Off Breadth Vacation, paid time off, holidays, and a dedicated volunteer day are highlighted as positives. Parental leave exists companywide alongside sick leave and disability coverage.
  • Wellbeing & Lifestyle Benefits Remote and hybrid flexibility is emphasized, including 100% remote roles and a formal flexible workplace policy. Well‑being resources such as the Be Well program and an EAP are available.

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The Company
HQ: New York, NY
46,070 Employees
Year Founded: 2021

What We Do

We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar. Our experience speaks for itself: We have 90,000 highly skilled employees around the world serving 75 of the Fortune 100. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone.

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