Job Title: Senior / Lead Business Analyst – Cards & Payments - Mainframe
Location: Pune / Bangalore
Job Summary
Key Responsibilities
Gather, analyze, and document business requirements from stakeholders.
Create and maintain BRDs, FRDs, user stories, process flows, and functional specifications.
Conduct requirement workshops and solution design discussions.
Perform impact assessments for regulatory, product, and system changes.
Act as a liaison between business, technology, and testing teams.
Support end-to-end project delivery through Agile and SDLC methodologies.
Collaborate with architects and developers to ensure solutions meet business objectives.
Facilitate UAT, production deployments, and post-implementation support.
Drive requirement sign-offs and manage stakeholder communications.
Support multi-country and large-scale payment transformation initiatives.
Required Skills
Domain Expertise
Credit Cards & Payments
Card Issuing Platforms
Authorization Processing
Clearing & Settlement
Chargebacks & Disputes
ISO 8583 Messaging
Card Lifecycle Management
Banking & Financial Services
Business Analysis
Requirements Gathering & Elicitation
BRD / FRD Preparation
User Story Creation
Process Mapping (AS-IS / TO-BE)
Impact Analysis
Stakeholder Management
Agile Scrum Methodology
- Technical Skills
Languages: COBOL, JCL, DB2, CICS, SQL, Python, JSON, Ezytrieve
Platforms: VisionPLUS, TriumphDocumentation Tools: Confluence, JIRA, Word, Excel, PowerPoint
Tools: Mainframe, Microservices, APIs
Cloud Knowledge: AWS, Microsoft AzureAI Tool: Microsoft Foundary, Agent Assist
Preferred Qualifications
Experience working with global banks or payment networks.
Knowledge of Visa, Mastercard, or other card scheme processes.
Exposure to cloud platforms such as AWS or Azure.
Professional Scrum Product Owner (PSPO) certification preferred.
Strong communication and stakeholder management skills.
Key Competencies
Analytical Thinking
Problem Solving
Communication & Presentation
Leadership & Mentoring
Stakeholder Management
Requirement Management
Cross-functional Collaboration
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Candidate Application Notice
Skills Required
- Credit Cards & Payments
- Card Issuing Platforms
- Authorization Processing
- Clearing & Settlement
- Chargebacks & Disputes
- ISO 8583 Messaging
- Card Lifecycle Management
- Requirements Gathering & Elicitation
- BRD / FRD Preparation
- User Story Creation
- Process Mapping (AS-IS / TO-BE)
- Impact Analysis
- Stakeholder Management
- Agile Scrum Methodology
- COBOL
- JCL
- DB2
- CICS
- SQL
- Python
- JSON
- Ezytrieve
- VisionPLUS
- Triumph
- Mainframe
- Microservices
- APIs
- Confluence
- JIRA
- Word, Excel, PowerPoint
- AWS
- Microsoft Azure
- Microsoft Foundary
- Agent Assist
- Experience working with global banks or payment networks
- Knowledge of Visa, Mastercard or other card scheme processes
- Professional Scrum Product Owner (PSPO) certification
- Strong communication and stakeholder management skills
Synechron Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synechron and has not been reviewed or approved by Synechron.
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Fair & Transparent Compensation — Pay is frequently characterized as competitive, particularly relative to large service-consulting peers and in certain in-demand skill areas. Compensation sentiment appears strongest when staffing is stable on strong client engagements and for market-aligned roles in major hubs.
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Healthcare Strength — Healthcare coverage is often portrayed as a strong point in the U.S., with broad coverage and relatively favorable out-of-pocket experiences. Core medical, dental, and vision options are consistently described as meeting or exceeding a baseline expectation for consulting roles.
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Equity Value & Accessibility — Equity was made broadly accessible through a company-wide RSU grant tied to a major revenue milestone. This is positioned as a notable upside even if it is framed as a one-time recognition event rather than an ongoing program.
Synechron Insights
What We Do
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,700+, and has 48 offices in 19 countries within key global markets. For more information on the company, please visit our website: www.synechron.com.
