Mainframe Automation Support (Hortolândia/SP)

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

• Administer and support mainframe automation tools such as IBM System Automation, NetView, OPS/MVS, AutoOPERATOR, CA OPS/MVS, or equivalent products.
• Monitor automation environments and ensure automated processes execute successfully.
• Design, develop, maintain, and enhance automation policies, rules, procedures, and workflows.
• Troubleshoot and resolve automation-related incidents, alerts, and system failures.
• Perform root cause analysis and implement preventive measures to reduce recurring issues.
• Support software installations, upgrades, maintenance, and patching activities.
• Collaborate with systems programming teams on z/OS, JES2, CICS, IMS, DB2, and storage-related automation requirements.
• Maintain operational documentation, standards, and runbooks.
• Participate in disaster recovery planning, testing, and implementation activities.
• Provide on-call support for critical production environments as required.
• Identify opportunities to improve operational efficiency through automation and process optimization.
• Ensure compliance with organizational security, audit, and change management requirements.

Workplace: Hortolândia/SP (Hybrid model)

Working hours: From 9:00 AM to 6:00 PM - Monday to Friday.

Who You Are

Required Technical and Professional Expertise

• Experience administering and supporting mainframe automation tools such as IBM System Automation, NetView, OPS/MVS, AutoOPERATOR, CA OPS/MVS, or equivalent products.
• Bachelor's or Master's degree in Computer Science, Information Security, or a related field

• Advanced/fluent English

Preferred Technical and Professional Experience

• Experienced in configuring IBM Z System Automation to ensure high availability and resilience of critical mainframe workloads.
• Proficient in using CA-OPS/MVS to reduce manual intervention, enhance system reliability, and support mission-critical mainframe environments.
• Mainframe Operations Support
• z/OS Administration
• System Automation
• Incident and Problem Management
• Automation Scripting (REXX)
• Performance Monitoring
• Change Management
• Root Cause Analysis
• Documentation and Process Improvement

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.