Job Summary: The Main Office Receptionist is responsible for the professional and efficient managing of visitors, customers, telephone calls and messages, as well as a variety of clerical duties that support the operation and presentation of a professional office. This position will complete various special projects on top of daily duties and will be expected to complete all tasks in a timely manner.
Essential Duties: When on duty, ensure the desk located near the board room and safe deposit is covered during business hours. Ensure that those in the work area are there for appropriate business. Answer and direct phone calls appropriately. Receive and log all deliveries. Complete special projects assigned by the deadline given. Report any suspicious activity. Organize, package, and distribute outgoing and incoming mail. This is to include US Mail, Interoffice mail, and express mail. Organize and maintain the Boardroom. Safe Deposit services. Delivery and pickup of US Mail to the local post office. Support branch staff as requested. Other duties as requested by Management. rganize, stock, and replenish supplies of the employee lunch/breakroom.
Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements. This position will elevate suspicious activity to supervisory staff and/or BSA department. Completes compliance and other technical training workshops as assigned.
Basic Knowledge, Skills and Abilities: Basic mathematics skills. Ability to actively listen & learn. Ability to respectfully communicate with management and co-workers. Ability and desire to foster and interact in a team environment, and willingness to contribute to team efforts.
Officer Title Eligibility For qualified positions, the Bank may designate Officer Titles to employees who meet defined competencies for an eligible position. This position is not eligible for an Officer Title.
Equipment Operated: Desk Top Computers, Standard Office Equipment (copiers, fax machines, telephones).
Physical Requirements & Work Environment: Requires sitting for prolong periods of time. Requires lifting of 25 lbs.Office setting w/controlled temperature.
Education and Experience: High School Diploma or equivalent required. Preferred candidate must have one year of clerical experience.
This job description is not intended to be all-inclusive, and employees will be required to perform additional related work duties as assigned by their immediate supervisor and/or management.
Farmers and Merchants Bank of Long Beach reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Skills Required
- High school diploma or equivalent
- One year of clerical experience
- Basic mathematics skills
- Ability to communicate respectfully with management and coworkers
- Ability to actively listen and learn
- Ability to sit for prolonged periods
- Ability to lift 25 pounds
What We Do
Founded in Long Beach in 1907 by C.J. Walker, Farmers & Merchants Bank provides white-glove service to clients at 26 branches from San Clemente to Santa Barbara, as well as through robust Online and Mobile Banking platforms. The Bank offers commercial and small business banking, business loan programs, home loans, and a robust offering of consumer retail banking products, including checking, savings and youth accounts. Farmers & Merchants Bank is a California state-chartered bank with deposits insured by the Federal Deposit Insurance Corporation (Member FDIC) and an Equal Housing Lender. NMLS #537388. For more information about F&M, please visit the website, www.fmb.com.
