The Role
Retrieves, sorts, delivers, and tracks mail and packages. Prepares shipments, calculates postage, creates mailing labels, coordinates carrier pickups, maintains mailroom records and supplies, operates office equipment, and disposes of junk mail while ensuring accuracy, confidentiality, and timely service.
Summary Generated by Built In
Mail Clerk Job Responsibilities:
- Retrieves and sorts mail, including packages, by department and category.
- Delivers mail to correct department or recipient.
- Forwards misdirected mail.
- Prepares documents and other items for shipping.
- Weighs mail and calculates correct postage.
- Uses mail sorting and postage meter machines.
- Fills out mailing labels, including researching proper country codes for international mail and regional zip codes for domestic mail.
- Arranges pickup from postal service and other delivery vendors.
- Records arrival of mail.
- Tracks packages and records arrival of mail.
- Maintains records of mail volume, package weights, and shipping costs.
- Maintains inventory of mailroom supplies.
- Operates office equipment.
- Disposes of junk mail.
Mail Clerk Qualifications/Skills:
- Organizational skills
- Attention to detail
- Integrity, discretion, and respect for confidentiality and privacy
- Clear handwriting
- Ability to read and understand a wide range of materials
- Typing, computing, and data entry skills
- Good communication, interpersonal, and customer service skills
- Ability to prioritize and work under pressure
Skills Required
- Organizational skills
- Attention to detail
- Integrity, discretion, and respect for confidentiality and privacy
- Clear handwriting
- Ability to read and understand a wide range of materials
- Typing, computing, and data entry skills
- Good communication, interpersonal, and customer service skills
- Ability to prioritize and work under pressure
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The Company


