The Role
The Seasonal Store Associate is responsible for providing excellent customer service, building client relationships, maintaining store operations, and assisting with inventory management in a fast-paced retail environment.
Summary Generated by Built In
EAST HAMPTON PART-TIME SEASONAL STORE ASSOCIATE
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
About the job
We are looking to hire a part-time seasonal store associate for Madhappy in East Hampton.
The Sales Associate is responsible for delivering outstanding customer service, driving sales, and fostering strong client relationships. This role requires a proactive and engaging individual who is passionate about fashion, understands the importance of personalized service, and thrives in a fast-paced retail environment.
This role will be expected to work at our location in East Hampton, NY.
Key Responsibilities
Customer Service & Clienteling
● Provide an elevated shopping experience by engaging with customers in a warm, approachable, and knowledgeable manner.
● Build lasting relationships with customers through personalized styling, product recommendations, and proactive client outreach.
● Maintain an active client book, following up with customers to ensure long-term engagement and repeat business.
● Uphold Madhappy’s brand values by creating a welcoming and inclusive store environment.
Store Operations & Merchandising
● Ensure the store remains clean, organized, and visually appealing at all times.
● Assist with inventory management, stock replenishment, and loss prevention procedures.
● Maintain knowledge of store policies and procedures to provide seamless and efficient service.
Qualifications
● 1+ year of retail or customer service experience preferred.
● Strong interpersonal skills with a passion for clienteling and relationship-building.
● Enthusiastic, proactive, and results-driven mindset.
● Ability to thrive in a fast-paced environment and multitask effectively.
● Alignment with Madhappy’s brand mission and values.
Benefits
● Welcome gift :)
● Employee discount and early access to products
$23/hour
About Madhappy
Learn more about our initiatives including Local Optimist & The Madhappy Foundation below and via Madhappy.com and @Madhappy.
About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.
About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.
Learn more here.
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The Company
What We Do
In 2017, Madhappy launched as an optimistic lifestyle brand creating conversation around mental health through impactful products and experiences. In a space that has been dominated by sentiments of negativity, we set out to spread positivity in our community. Madhappy has grown to become a powerful product, content and storytelling platform, reshaping the narrative around what a brand can be and the impact it can have.
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