Machine Learning Engineer - Agents

Posted 2 Days Ago
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Amsterdam, NLD
In-Office
Senior level
eCommerce • Retail
The Role
Build and productionize multi-agent systems and agentic workflows for personalized e-commerce recommendations. Design agent coordination, communication, planning, evaluation, tool use, safety controls, and orchestration techniques. Address latency, cost, and reliability challenges at eBay scale while collaborating with researchers, engineers, product, design, and analytics teams. Use large multimodal datasets and A/B testing to improve marketplace outcomes.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

Our Search & Recommendations team works on delivering recommendations at scale and in near real time to our buyers on our website and native app platforms. Recommendations are a core part of how our buyers navigate eBay’s vast and varied inventory. Our team develops state-of-the-art recommendations systems, including agentic workflows, deep learning based retrieval systems for personalized recommendations, machine learned ranking models, as well as advanced MLOps in a high volume traffic industrial e-commerce setting.

We are building cutting-edge agentic workflows and next-generation recommendation experiences powered by the latest advancements in LLMs, foundation models, and multi-agent orchestration. We are looking for a Machine Learning Engineer who can develop this effort forward bringing complex, autonomous systems into production at eBay scale. In this role, you will bridge the gap between state-of-the-art research and massive production systems. You will work closely with leaders and globally distributed teams across our Search & Recommendations organization, including product, design, and analytics, to design the mechanics of how multiple intelligent agents collaborate, and reason to enable the future of personalized e-commerce shopping.

What you will accomplish:

  • Design & Architect Multi-Agent Ecosystems: Build and evaluate robust, multi-step agentic systems on a variety of customer-facing surfaces at eBay, focusing on architectures where multiple agents coordinate, delegate, and communicate to solve complex user intents.

  • Collaborate with World-Class Experts: Work with a team of applied researchers and engineers with deep expertise in natural language processing, large language models / AI / agentic workflows, recommender systems, and ML production engineering

  • Advance Orchestration Research: Investigate and implement brand new techniques in agent interaction patterns, including structured communication protocols, reflection loops, evaluator-generator frameworks, and tool-augmented reasoning.

  • Solve Agentic Scale Challenges: Address unique, frontier challenges inherent to multi-agent production systems, including latency optimization for long-horizon tasks, cost management, safety/guardrails, and handling cascading failures.

  • Drive Marketplace Impact: Work with unique, massive datasets of unstructured, multimodal inventory data to move core marketplace metrics (GMB) through thorough A/B testing of autonomous user experiences.

What you will bring:

  • MS/PhD in Computer Science or related area.

  • 5+ years relevant work experience in Machine Learning / AI / ML Engineering

  • Demonstrated experience researching, building, or studying systems where multiple agents interact, exchange information, critique reasoning, and coordinate decisions over time (e.g., ReAct, tool-calling loops, planning systems).

  • Extensive development experience, preferably in a ML/AI technology environment (Python, PyTorch, etc.)

  • Experience with using cloud services, big data pipelines and databases in an industrial setting

  • Experience in Natural Language Processing (NLP) and industrial recommender systems

Links to some of our previous work:

  • RecSys 2025 paper

  • Tech Blog 2025 (GenAI Agentic Platform)

  • Google Cloud Blog 2024

  • eBay Tech Blog 2022

  • RecSys 2021 paper

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.


We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.

Skills Required

  • MS or PhD in Computer Science or a related field
  • 5+ years of relevant experience in machine learning, artificial intelligence, or ML engineering
  • Experience researching, building, or studying systems involving multiple interacting, coordinating, and reasoning agents
  • Extensive development experience in a machine learning or artificial intelligence technology environment, including Python and PyTorch
  • Experience using cloud services, big data pipelines, and databases in an industrial setting
  • Experience in natural language processing and industrial recommender systems

eBay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.

  • Healthcare Strength Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
  • Leave & Time Off Breadth A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
  • Equity Value & Accessibility Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.

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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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