Maître D'

Posted 12 Days Ago
Be an Early Applicant
Phoenix, AZ, USA
In-Office
Entry level
Food • Retail • Hospitality
The Role
Serve as the front-door host for a high-volume dining room, warmly greeting guests, managing priority seating and service flow, and creating personalized experiences. Coordinate with management, servers, and kitchen staff to support seamless service. Use an iPad and SevenRooms reservation platform while maintaining a calm, polished atmosphere under pressure. Communicate effectively with guests and colleagues and uphold exceptional hospitality standards.
Summary Generated by Built In

Description

Buck & Rider is looking for natural hosts with a passion for exceptional hospitality. Do you thrive in a dynamic, high-energy environment where every guest experience is crafted to feel unforgettable? We’re looking for a polished, personable, and poised Maitre d’ to be a strong presence at the front door. 

At Buck & Rider, we believe the guest experience begins long before they ever sit down and the Maitre d’ sets the tone. You will be the face of the brand, orchestrating warm welcomes, managing seamless service flow, and building genuine relationships. 

Day in the life: 

  • Greet guests with warmth, professionalism, and polish 
  • Manage ‘priority seating’ and the flow of service for a busy dining room and happy hour 
  • Cultivate a welcoming, personalized experience for every guest 
  • Coordinate closely with management, servers, and the kitchen to ensure peak performance
  • Use of iPad technology through Sevenrooms reservation platform 
  • Utilize a calm, composed demeanor with the ability to multitask under pressure 
  • Maintain an atmosphere of calm and luxury, even during high-volume service 

Benefits: 

  • A team-first culture rooted in respect, collaboration, and high standards 
  • Competitive pay including tips 
  • Benefits eligibility for full time team members after one year
  • Opportunities for growth and advancement in a reputable hospitality group 
  • Flexible schedules available
  • Dining discounts at all our brands: Buck & Rider, Ingo's tasty Food, Pinyon

Requirements: 

  • Poised, polished and impeccable presented 
  • Excellent customer service 
  • A natural connector with strong emotional intelligence and presence
  • Must be able to communicate effectively with both co-workers and guests 
  • Ability to multi-task in fast-paced, team environment  
  • Have a current AZ Food Handler's/Servesafe card or ability to obtain 

Skills Required

  • Poised, polished, and impeccably presented
  • Excellent customer service skills
  • Strong emotional intelligence and interpersonal presence
  • Effective communication with coworkers and guests
  • Ability to multitask in a fast-paced team environment
  • Current Arizona Food Handler's or ServSafe card, or ability to obtain one
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The Company
HQ: Phoenix, AZ

What We Do

Buck & Rider is a premium seafood restaurant known for offering fresh fish and oysters flown in daily, along with steak, raw bar items, and cocktails.

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