The LVN Case Manager I is responsible for coordinating high-quality nursing support services at the LA Family Housing Facility. This role involves working with program participants in their living units or communal spaces. As an essential member of the healthcare team, the LVN Case Manager I collaborates with physicians, mid-level clinicians, Registered Nurses, the Administrator, and other professionals to manage patient care. This position is funded by a grant from the Department of Mental Health, the Department of Health Services, and the LA Family Housing Corporation.
Reports to:
Administrative: Clinic Administrator, Program Manager
Technical/Clinical: RN Supervisor/Case Manager, Licensed Independent Practitioner in consultation with the Director of Nursing Services
1. Must have graduated from an LVN program. While this is an entry-level position, experience in an ambulatory care facility with a focus on patient education is highly desirable. Experience as a Case Manager is preferred. Experience must have been as a Licensed Vocational or Technical Nurse within the United States Licensing Jurisdiction.
Preferred candidate will have areas of expertise in:
a. Adult care and chronic diseases and/or
b. Substance abuse and behavioral mental health disorders.
2. Must maintain a current Cardio–Pulmonary Resuscitation certification, in compliance with corporate CPR policy.
3. Thorough working knowledge of business English, spelling, punctuation, and contemporary general office practices and procedures.
4. Math skills sufficient to prepare routine spreadsheets, calculate/balance invoices/expense reports, and similar.
5. Computer skills in Microsoft Office programs (Word, Excel, etc.), electronic health record systems, and database systems.
6. Effective verbal and written communication skills to communicate clearly and effectively with patients and others.
7. Very effective oral and written communication skills, including public speaking experience.
8. Effective work organization skills.
9. Ability to work effectively independently and as a team player.
10. Ability to be flexible and work in a changing environment.
11. Sensitivity to the different cultures represented among members and staff.
12. Demonstrated ability to listen and communicate with others in a professional and caring manner, including sensitivity with individuals from diverse cultures and lifestyles.
13. Demonstrated ability to set priorities for tasks to work effectively despite interruptions and under minimal supervision. Self-starter, reliable.
14. Demonstrated proficiency with the electronic health record database within three months of attending training session(s).
15. Fluency in English (speaks, read, and write).
16. Fluency in Spanish (speaks, interpret, read, and write).
17. Ability to solve problems, make routine recommendations, and prioritize.
18. Ability to maintain complete confidentiality regarding health care and other patient or client information.
19. Current California driver’s license, appropriate insurance coverage, and a driving record acceptable to the NEVHC’s insurance carrier (if required to drive on the job).
Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Skills Required
- Graduated from an LVN program and licensed as a Vocational/Technical Nurse within U.S. licensing jurisdiction
- Current Cardio-Pulmonary Resuscitation (CPR) certification in compliance with corporate CPR policy
- Working knowledge of business English, spelling, punctuation, and general office practices
- Math skills sufficient for routine spreadsheets, balancing invoices/expense reports
- Computer skills in Microsoft Office (Word, Excel), electronic health record systems, and database systems
- Effective verbal and written communication skills, including public speaking experience
- Effective work organization skills, ability to work independently and as a team member, flexible in changing environments
- Sensitivity to diverse cultures and demonstrated ability to communicate professionally and compassionately
- Ability to set priorities, work despite interruptions, be a self-starter and reliable
- Demonstrated proficiency with the electronic health record database within three months of training
- Fluency in English (speak, read, write)
- Fluency in Spanish (speak, interpret, read, write)
- Ability to solve problems, make routine recommendations, and prioritize
- Ability to maintain complete confidentiality regarding healthcare and patient information
- Current California driver's license, appropriate insurance coverage, and acceptable driving record if driving is required
- Experience in an ambulatory care facility with focus on patient education
- Experience as a Case Manager
- Preferred expertise in adult care and chronic diseases and/or substance abuse and behavioral mental health disorders
What We Do
Northeast Valley Health Corporation (NEVHC) is one of the nation's largest community health centers. We are a nonprofit organization, focused on preventing and alleviating health issues. While our patients are united by their experience of medical need, they come from every walk of life and background. The mission of Northeast Valley Health Corporation is to provide quality, safe and comprehensive healthcare to the medically underserved residents of Los Angeles County, particularly in the San Fernando and Santa Clarita Valleys, in a manner that is sensitive to the economic, social, cultural and linguistic needs of the community.
