Lead the Way as Director of Sales at Lutheran Village at Miller's Grant!
Are you a relationship builder, strategic thinker, and natural connector who loves helping people find the perfect place to call home?
Lutheran Village at Miller's Grant is seeking an enthusiastic, driven, and people-centered Director of Sales to help grow our vibrant community and welcome future residents to a place where they can truly thrive.
Full-Time | Monday-Friday, some weekends and evenings | 9:00am-5:00pm | Manager on Duty Rotation
As our Director of Sales, you'll be more than a salesperson. You'll be a trusted guide, helping prospective residents and their families navigate one of life's most important decisions. Through relationship-building, community outreach, strategic marketing, and exceptional customer service, you'll help people discover everything that makes LVMG a special place to live. Every day brings new opportunities to meet interesting people, tell our story, and help future residents envision their next chapter.
At LVMG, we're more than a workplace. We're a mission-driven, not-for-profit organization that puts people first. Every interaction matters, every relationship counts, and every team member helps create a community where residents feel valued, connected, and at home.
What You'll Do:As the Director of Sales, you'll be the driving force behind occupancy growth and community outreach by:
Driving Sales Success- Developing and executing sales strategies that achieve occupancy goals
- Managing leads from first inquiry through move-in
- Conducting engaging tours, presentations, and follow-up conversations
- Building and maintaining a strong referral network
- Managing waitlists, retention efforts, and lead nurturing programs
- Serving as a trusted resource for prospective residents and families
- Creating connections with community partners, referral sources, and local organizations
- Engaging current residents as ambassadors for our community
- Representing LVMG at networking events, expos, trade shows, and community gatherings
- Helping shape marketing campaigns, promotional materials, and outreach initiatives
- Monitoring market trends and competitor activity
- Evaluating sales reports, occupancy metrics, and lead generation efforts
- Supporting digital marketing and community communications
- Recruiting, training, coaching, and developing sales office team members
- Creating a positive, collaborative, and results-driven environment
- Providing mentorship and leadership to help team members succeed
- Coordinating smooth transitions for incoming residents
- Managing applications, inventory, and occupancy records
- Partnering with community leaders to ensure a seamless resident experience
At Lutheran Village at Miller's Grant, you'll find more than a career. You'll find a supportive team, a culture built on compassion and collaboration, and an opportunity to help people discover a place where they can thrive.
Our residents aren't just customers. They're neighbors, friends, and valued members of our community. That's why we're looking for someone who is passionate about building relationships and helping others take the next exciting step in life.
If you're ready to combine your sales expertise with meaningful work and a mission-driven culture, we'd love to meet you.
Apply today and help future residents find their home at Lutheran Village at Miller's Grant!
All the great incentives you get as a LVMG Team Member!
A strong total compensation package including:
- Competitive wages
- Health, dental and vision insurance
- Paid short- and long-term disability and life insurance
- Generous contributions to a 403(b)-retirement plan
- Paid Time Off
- Paid professional development
- Scholarship opportunities
An even stronger culture of caring, collaboration and support!
QualificationsWhat You’ll Need as a Director of Sales:
Education | Experience
- Bachelor’s degree in Business Administration, Marketing, or a related field required.
- Minimum of five years of progressive sales experience, preferably in a leadership role, with a strong track record of meeting or exceeding sales goals.
- Demonstrated expertise in market research, strategic planning, and budget management.
- Proven consultative selling skills with the ability to close sales and consistently achieve sales activity targets.
Knowledge, Skills and Abilities
- Demonstrated discretion, professionalism, and sound judgment in handling sensitive and confidential matters.
- Excellent interpersonal, written, and verbal communication skills, with the ability to interact effectively and tactfully with individuals at all levels, including residents, staff, families, external vendors/authorities, and the public.
- Strong attention to detail in writing, proofreading, managing priorities, and meeting deadlines in a fast-paced environment.
- Proven ability to work both independently and collaboratively within a team environment, demonstrating a cooperative, respectful, and compassionate approach to colleagues and resident care.
- Skilled in the use of standard office equipment and technology.
- Maintains professionalism, composure, and a positive attitude when managing challenging situations.
- Physically able to move throughout the workday and lift items up to 10 pounds using safe handling practices.
- May be necessary to assist with resident evacuation during emergency situations.
- Complies with organizational health and safety requirements, including vaccination policies or valid exemptions.
Equal Opportunity Employer Statement
At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.
LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.
Our hiring practices reflect our core values of respect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.
Skills Required
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least five years of progressive sales experience
- Leadership experience, preferably in a sales leadership role
- Strong record of meeting or exceeding sales goals
- Expertise in market research, strategic planning, and budget management
- Proven consultative selling skills and ability to close sales
- Ability to achieve sales activity targets
- Excellent interpersonal, written, and verbal communication skills
- Discretion, professionalism, and sound judgment handling confidential matters
- Strong attention to detail and ability to manage priorities and deadlines
- Ability to work independently and collaboratively
- Proficiency with standard office equipment and technology
- Ability to move throughout the workday and lift up to 10 pounds
- Ability to assist with resident evacuation during emergencies
- Compliance with organizational health and safety requirements, including vaccination policies or valid exemptions
What We Do
Carroll Lutheran Village is a Westminster, Maryland-based operator of senior housing communities. Founded in 1998, it serves more than 600 residents with nearly 300 team members. The organization describes itself as a community dedicated to helping seniors thrive and supporting one another, reflecting a resident-centered senior-living mission for older adults within the broader real-estate and construction sector.
