Job Summary
Wedded Wonderland is seeking a Luxury Travel Consultant to deliver high-touch, concierge-level travel support for destination weddings, milestone celebrations, and their guests. This role supports complex, multi-party travel arrangements in collaboration with senior luxury travel specialists, wedding planners, venues, and global travel partners.
The position requires precision, professionalism, and availability across weekends and holidays to ensure uninterrupted support during live wedding and travel periods.
Key Responsibilities
Support the coordination of travel itineraries for destination weddings, honeymoons, guest travel, and post-event extensions
Assist with accommodation, transfers, and experience arrangements aligned with wedding and celebration schedules
Ensure all travel components are accurate, date-aligned, and appropriate for group and event-based travel
Execute travel arrangements based on approved designs and plans prepared by senior luxury travel specialists
Client, Guest, and Planner Communication
Communicate professionally with guests, planners, and partners via WhatsApp, email, and phone
Deliver calm, discreet, and culturally sensitive support to international and high-expectation clients
Assist guests with travel-related inquiries, logistics clarifications, and itinerary updates
Maintain professionalism when supporting emotionally sensitive events such as weddings and celebrations
Operations and Issue Management
Monitor active travel bookings and guest movements during assigned shifts
Proactively identify potential conflicts or risks related to dates, rooming lists, arrivals, and transfers
Resolve standard travel issues independently and escalate complex matters to senior specialists when required
Maintain high responsiveness and accountability during weekend and holiday operations
Administrative and CRM Support
Accurately log bookings, guest details, notes, and communications in internal CRM systems
Maintain organized, client-ready documentation including itineraries and confirmations
Coordinate internally on billing support, confirmations, and operational follow-ups
Ensure all records remain complete and current throughout the wedding or celebration lifecycle
Supplier and Partner Coordination
Coordinate with hotels, transfer providers, and local service partners to support approved travel plans
Represent Wedded Wonderland professionally in all supplier interactions
Support relationship continuity between planners, venues, and travel fulfillment partners
Maintain awareness of key destination wedding and luxury travel locations globally
Job Requirements
Minimum 5 years’ experience in luxury travel, travel coordination, concierge services, hospitality operations, or related roles
Proven experience supporting complex itineraries and group travel
Strong written and verbal English communication skills
Comfortable managing communication across WhatsApp, email, and phone
High attention to detail when preparing guest-facing itineraries and documentation
Ability to work independently and manage multiple priorities
Availability to support weekend and holiday operations as required
Experience supporting premium or high-expectation clients
Exposure to destination weddings, events, or luxury travel environments
Experience working with international clients and distributed teams
Familiarity with CRM systems or travel coordination platforms
Background in hospitality, concierge services, or executive support
This role focuses on execution excellence, experience protection, and operational precision within a luxury weddings and celebrations ecosystem.
RequirementsApplication Process
Apply through the job board and also email [email protected] with the subject: “Travel Consultant | Your Name”
Please include:
Three examples of high-value client experiences, luxury accounts, or premium brand events you have managed, including:
Your LinkedIn profile and any relevant portfolio, lookbook, or professional links.
Complete a one-way interview via this link that is also sent to your email: https://welcome.thisiswondergroup.com/public-application/696dc71ae96715e04a2926ad
- - The client brief or project objective
- Your strategic approach and personalized client service decisions
- The results, sales performance, or client retention outcomes
Shortlisted candidates will complete a paid trial session based on a real Wedded Wonderland client consultation or service brief.
Final decisions are typically made within 48 hours after the trial session.
We hire based on exceptional taste, client relationship management, and commercial judgment rather than years of experience alone.
Skills Required
- Minimum 5 years' experience in luxury travel or related roles
- Proven experience supporting complex itineraries and group travel
- Strong written and verbal English communication skills
- High attention to detail when preparing guest-facing itineraries
- Availability to support weekend and holiday operations
What We Do
Wedded Wonderland is a premier platform and global authority in the luxury wedding industry, connecting couples with venues, vendors, and planning services worldwide, and acting as a digital destination for inspiration and information.
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