Luxury Operations Associate - Westfield Riyadh

Reposted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Entry level
Retail
The Role
Responsible for managing mall operations, tenant relations, compliance, and communication among stakeholders to ensure smooth functioning of the mall.
Summary Generated by Built In

Ensuring the efficient functioning of the mall, maintaining tenant satisfaction, compliance with standards, and safety, while also facilitating effective communication and coordination among all stakeholders.

Key Responsibilities

  • Build and maintain strong relationships with tenants, ensuring compliance with company standards and smooth coordination during fit-out, handover, evacuation, and daily operations.
  • Handle tenant requests and issues by proper logging, follow-up, and timely resolution, including reporting and escalating critical issues.
  • Coordinate with leasing, design & delivery (DD), contractors, suppliers, and all mall departments to ensure updated leasing plans, prime location confirmation, and smooth mall operations.
  • Oversee mall operations by ensuring AMCs are in place, service providers meet contract terms, and common areas are well maintained through regular inspections (technical, cleaning, security, and H&S).
  • Monitor operational performance by conducting inspections, following up on tasks during shifts, ensuring operations teams are informed, and chasing tenants for sales data and collections.
  • Attend required training and perform additional tasks as assigned by management.

Requirements

  • Saudi National.
  • Bachelor’s Degree in a related field.
  • Professional proficiency in the English language.

Skills Required

  • Bachelor's Degree in a related field
  • Professional proficiency in the English language
  • Saudi National
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The Company
HQ: Riyadh, Riyadh
1,259 Employees
Year Founded: 1990

What We Do

Cenomi Centers is Saudi Arabia’s largest and leading owner, operator, and developer of contemporary lifestyle centers. Founded in 2002 as Arabian Centres, Cenomi Centers has 22 locations in 10 cities across the Kingdom, including iconic destinations such as Al Nakheel Mall, Mall of Arabia and U Walk Riyadh, We bring together over 109 million visitors every single year to discover a full range of international, regional and local brands. Follow us for updates from the future of retail and lifestyle brands in the Kingdom of Saudi Arabia. #EnterNewDimensions

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