The Role
Provide world-class customer experience, perform vehicle maintenance and repairs, conduct inspections, and ensure compliance with safety procedures.
Summary Generated by Built In
Description
- Provide a world class experience for our customers and your colleagues
- Adhere at all times to the One Price, One Person ® philosophy
- Execute all duties in a manner consistent with our values: high-character, engaged, team-player
- Relentlessly strive to improve quality and productivity
- Perform maintenance and repairs on customer’s vehicles
- Conduct thorough multi-point inspections on customers’ vehicles to identify needed maintenance and repairs
- Follow all required safety and hazardous materials procedures as required by dealership policies and applicable state laws and regulations
- Use and maintain dealership-provided tools and equipment in proper operating condition
- Document inspection findings and maintenance recommendations
- Proactively communicate special findings to service advisor
- Perform quality checks on work completed
- Collaborate and share knowledge within department
- Obtain and maintain Toyota technician certification and any ASE’s and/or smog licenses as required for your skill level
- Run every customer VIN in Dealer Daily Service Lane to check for open recalls and 2nd or 3rd time in repair attempts
- Report any comebacks immediately to the shop foreman and service manager
- Understand and follow Federal, State, local and manufacturer regulations, with regards to repair order documentation, warranty documentation and lemon law
- Maintain current knowledge of Toyota vehicle maintenance requirements, operations, warranties, campaigns, recalls and special service bulletins
- Report to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, its personnel or customers
- Communicate proactively with other associates to ensure a smooth, safe flow of work through the shop
- Other duties as assigned
Requirements
- Understanding of automotive technology
- Willingness to learn
- Ability to multitask
- Ability to work in a team environment
- Ability to function well in a high-paced and at times stressful environment.
- Deadline and detail-oriented
- Effective communication skills
Skills Required
- Understanding of automotive technology
- Willingness to learn
- Ability to multitask
- Ability to work in a team environment
- Ability to function well in a high-paced and at times stressful environment
- Deadline and detail-oriented
- Effective communication skills
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The Company
What We Do
Macpie LLC specializes in the retail sale of new and used automobiles.
