Works alongside an assigned technician to learn to perform quality vehicle service maintenance
and repairs.
● Completes Oil and Filter Changes: Perform oil changes and replace oil filters according to
established procedures.
● Completes Fluid Checks and Fills: Check and top off engine oil, transmission fluid, power
steering fluid, antifreeze, and brake fluid.
● Completes Minor Repairs: Replace light bulbs, fuses, and other minor components.
● Completes Vehicle Inspections: Inspect vehicles for safety issues and identify potential repairs.
● Completes Lubrication and Adjustment: Clean, lubricate, and adjust parts and components.
● Explains services and repair options in writing to customers in a professional manner.
● Completes Safety Compliance: Adhere to all safety procedures.
● Completes additional tasks: May include tire rotations, battery testing, and other routine
maintenance tasks, as needed.
● Delivers customer cars to service stalls as requested by technicians.
● Picks up parts from the parts department as directed by technicians.
● Performs safety inspections, oil changes, lubrication work, basic maintenance, and minor repairs
as directed.
● Replenishs supplies as requested by technicians or the service manager.
● Reports machinery defects or malfunctions to the supervisor.
● Completes all maintenance services scheduled throughout the day
● Completes all Pre Delivery inspections as a certified tech
● Follows up and complies with any decision made by Service Manager or supervisor to fulfill
customer satisfaction and productivity level. Regardless of previous assignment, Bo parts or up
sale.
● Attends training classes and departmental meetings.
● Operates all tools and equipment safely.
● Keeps up with all Manufacturer training, safety compliance training, OEM training, and
security on a timely basis.
● Driving is essential to the position; must have a current valid driver's license and a clean driving
abstract.
● Maintains a professional appearance.
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate’s degree (A.A.) or equivalent from ta wo-year college or technical school; or six months to one
year related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
• Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to speak, read, and write fluently in English.
MATHEMATICAL SKILLS
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers.
common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
• Ability to apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form.• Ability to deal with problems involving several concrete variables in standardized
situations; has problem-solving skills.
COMPUTER SKILLS:
• Basic computer skills
• Basic email communications skills
CERTIFICATES, LICENSES, REGISTRATIONS
• Safety check
• 2 ASE certifications.
• Driving is essential to the position; must have and maintain current, valid driver's license and a
clean driving abstract.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodation may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; and use
hands to finger, handle, or feel. The employee frequently is required to reach with hands and arms
and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel,
crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision,
color vision, peripheral vision, depth perception, and ability to adjust focus.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25
pounds with the assistant of safety gears, equipment, or PPE, and occasionally lift and/or move up to
50 pounds with the assistant of safety gears, equipment, or PPE. Rarely lift up to 100 pounds,
requiring assistance from PPE, tools and equipment for items over 60 pounds.
Personal Protective Equipment (PPE) includes back braces, hand, head, foot, eye, face, and body
protection. Goggles/eye protection, gloves, ear plugs, and back brace are provided by the
organization and must always be included in their toolbox or workstation. PPE approved
clothing/uniform and footwear, closed-toe, steel toes and slip-resistant soles, worn at all times.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those employee
encounters while performing the essential functions of this job. Reasonable accommodation may
be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, extended period of sitting, walking, working on the
computer and telephone. The employee is frequently exposed to moving mechanical parts and
fumes or airborne particles in the service bay area, occasionally moving vehicles. The noise level
in the work environment is usually moderate in the service bay area. Appropriate clothing and
closed-toed shoes must be worn at all times.
Skills Required
- Associate degree from a two-year college or technical school, or six months to one year of related experience and/or training, or an equivalent combination
- Fluent English speaking, reading, and writing skills
- Basic computer skills
- Basic email communication skills
- Safety check certification
- Two ASE certifications
- Current, valid driver's license
- Clean driving abstract
- Ability to safely perform physical duties, including standing, walking, bending, and lifting up to 50 pounds with assistance
What We Do
I. Kitagawa & Company, Ltd. is Hawaii's premier auto group and the longest-running auto group in the state, family-owned and operated since 1905. Based on the Big Island of Hawaii, the company operates two FCA dealerships, two Nissan dealerships, and five NAPA Auto Parts stores, providing new and used vehicles, auto parts, and professional auto repair services to the local community.








