Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
We’re looking for a Localization Program Manager with deep expertise in localization quality assurance (LQA) to ensure our products deliver consistent, culturally relevant, and error-free experiences in every market. This role will be responsible for building, managing, and optimizing the localization QA process — from defining quality standards to coordinating testing with internal teams and external partners. You will work with product, engineering, linguistic, and vendor teams to uphold the highest quality bar for localized content.
Role is based in San Mateo, CA and will report to Sr. Manager, Localization
You will:
- Own the end-to-end localization QA strategy for products, features, and updates for the international group
- Lead LQA projects across Roblox, prioritizing tasks and managing dependencies.
- Collaborate with cross-functional teams (product, engineering and FQA) to define testing requirements and test plans.
- Coordinate and manage localization QA activities across multiple platforms (web, mobile, software UI, documentation, etc.).
- Ensure proper escalation of issues for resolution across groups
- Work closely with external vendors to communicate requirements and assess performance.
- Manage relationships with QA vendors to ensure thorough and consistent testing.
- Create and monitor quality KPIs, generate scorecards, dashboards and reports to inform international group leadership of the quality of the products globally
- Track and report defect trends, and resolution rates and analyze metrics to identify areas needing additional testing and create detailed quality reports.
- Own the Bug lifecycle from reporting, escalation and verification.
- Participate in cross-functional meetings and initiatives as a representative of the LQA or L10n team.
- Partner with engineering teams to ensure test environments and tools support efficient QA workflows.
- Continuously refine processes to improve efficiency, quality, and turnaround times.
You have:
- Bachelor’s degree in Linguistics, Localization, Computer Science, or related field (or equivalent experience).
- 5+ years in localization program management and QA, ideally in a tech or software development environment.
- Strong understanding of localization QA methodologies, including both linguistic and functional testing.
- Experienced in testing web and mobile applications
- Knowledge with Selenium, JavaScript, Python, and scripting automation tasks
- Experienced in using JIRA and GitHub for project management and version control
- Experience with Automation frameworks
- Excellent problem-solving skills and ability to work cross-functionally across cultures and time zones.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Fluency in English; additional languages a plus.
For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.
Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.
Top Skills
What We Do
Roblox is an immersive gaming and creation platform that offers people millions of ways to be together, inviting its community to explore, create and share endless unique experiences. Our vision is to reimagine the way people come together — in a world that's safe, civil, and optimistic. To achieve this vision, we are building an innovative company that, together with the Roblox community, has the ability to strengthen our social fabric and support economic growth for people around the world.
Why Work With Us
Every day, Roblox employees tackle complex questions and drive incredible innovation. Join us in building the future of human connection and communication.
Gallery
