Loyalty Advisor

Posted 5 Days Ago
Be an Early Applicant
16801, State College, PA, USA
In-Office
Entry level
Automotive • Retail
The Role
Engage dealership customers through friendly, low-pressure conversations and consistent follow-up. Support service-initiated vehicle sales or purchases by explaining opportunities, coordinating with Service Advisors and Sales Consultants, and using CRM, messaging, spreadsheet, and dealership software tools. Work full-time Monday through Friday during standard daytime hours, with compensation consisting of base pay plus performance-based monthly commissions.
Summary Generated by Built In

What We’re Looking For

  • Friendly, professional, and comfortable starting conversations with customers.
  • Strong communication and listening skills.
  • Customer-service mindset with a low-pressure, helpful approach.
  • Comfortable using mobile apps, CRM tools, text messaging, spreadsheets, and dealership software.
  • Organized, reliable, and able to follow up consistently.
  • Able to work collaboratively with Service Advisors, Sales Consultants, and dealership management.
  • Automotive, customer service, BDC, hospitality, or retail experience is helpful, but not required.

Schedule

  • Monday–Friday, 8:00 a.m.–5:00 p.m.
  • Full-time, 40-hour work week (No late nights or weekends required).

Compensation

  • Base Pay + Performance Commission: Tiered monthly commission structure based on completed service-initiated vehicle sales or purchases

Skills Required

  • Friendly, professional demeanor and comfort initiating customer conversations
  • Strong communication and listening skills
  • Customer-service mindset with a helpful, low-pressure approach
  • Comfort using mobile apps, CRM tools, text messaging, spreadsheets, and dealership software
  • Organization, reliability, and consistent follow-up ability
  • Ability to collaborate with Service Advisors, Sales Consultants, and dealership management
  • Automotive, customer service, BDC, hospitality, or retail experience
  • Availability for a full-time, 40-hour Monday-through-Friday schedule from 8:00 a.m. to 5:00 p.m.
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The Company
151 Employees
Year Founded: 1980

What We Do

Blaise Alexander Family Dealerships is a large automotive group with over 20 dealerships across Central Pennsylvania, selling and servicing a wide variety of new and used vehicles from multiple brands. Founded over 40 years ago, they emphasize customer satisfaction and community service.

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