Business Intelligence Engineer (Looker Platform)

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Engineer II – Looker Administrator is responsible for managing, optimizing, and supporting the Looker (Looker Studio/Looker Platform) environment. This role ensures platform reliability, drives best practices in semantic modeling and governance, and partners with data engineering, analytics, and business teams to deliver scalable, high-quality BI solutions.

Job Description

This role is based in our downtown Philadelphia Comcast Technology Center.

Responsibilities

• Configure, administer, and maintain Looker instances, including user access, roles, permissions, folders, and content governance.
• Monitor Looker system performance, schedule management, and Looker PDT (Persistent Derived Table) rebuild cycles.
• Migration to Google Cloud Core
• Troubleshoot platform issues, manage incident resolution, and coordinate with Google Cloud support when needed.
• Implement and maintain version control, deployment processes, and Dev → Prod workflows using Git.
• Understand LookML models, views and reusable components
• Help maintain governance and security standards, ensuring correct data access.
• Support onboarding and basic training for new users.
• Provide support for BI tool users across the organization.
• Work with cross-functional teams to support business reporting needs.
• Contribute to knowledge base articles, training materials, and process documentation.
• Help enforce BI governance standards
• Ensure compliance with internal data management and security policies
• Other functions as needed as it applies to the BI tools
• Consistent exercise of independent judgment and discretion in matters of significance.
• Other duties and responsibilities as assigned.

Required Skills/Experience

• 2–4 years of experience with Looker administration or BI platform support.
• Proficiency with LookML, SQL, data modeling, and working with cloud data warehouses (BigQuery, Snowflake, Redshift, etc.).
• Familiarity with Git- based version control for BI environments
• Familiarity with Git-based version control and CI/CD processes for BI environments.
• Experience troubleshooting dashboard performance and modeling issues.

• Familiarity with data visualization concepts and best practices
• Strong problem-solving and troubleshooting skills
• Ability to communicate technical issues clearly to non-technical users
   

Preferred Experience

• Experience with Google Cloud Platform environments
• Experience with cloud platforms (Azure, AWS)
• Experience with scripting (Python, Bash)
• Understanding of BI governance, security roles
• Background in supporting enterprise BI platforms (Looker, Tableau, Power BI)

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Analytics, Business Intelligence (BI), Dashboard Reporting, Looker Data Platform, Python (Programming Language), Structured Query Language (SQL), Tableau Server

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.