Logistics Support Coordinator

We're a tech company that was first on the ground in the fight against Ubiquitous Technical Surveillance. We help our government and enterprise customers solve a big problem they sometimes don't even know they have. To become leaders in this space, we've relied heavily on curiosity, creativity, and flexibility. We iterate until we get things right and innovate to get there faster.

But enough about us. What's in it for you?

We work hard and do fun things.

Apart from a constantly growing list of fascinating challenges to solve, Ridgeline offers a solid work-life balance, flexible remote work options, and a culture that values teamwork over competition. At Ridgeline, you will work with the most talented software developers, systems engineers, and subject matter experts to change how big enterprises and the U.S. Government manage their digital signatures.

The ideal candidate is highly organized, detail-oriented, and committed to maintaining accurate inventory and material records, adhering to established procedures, and ensuring compliance with security and operational standards. Your work will directly support mission readiness through efficient asset tracking, streamlined logistics coordination, and reliable technical support.

What you will do:

• Maintain and track tech inventory (phones, laptops, etc.), conducting semi-annual audits.
• Set up and break down classrooms, training spaces, and operational exercises—sometimes on short notice.
• Communicate regularly and effectively with Technical Advisory Team and other key stakeholders to understand and relay requirements.
• Perform updates,and installations, on Windows, iOS, and Android devices.
• Work hands-on with dozens of phones/laptops daily, while staying responsive to unexpected needs.
• Own and update key documentation (inventory lists, training logs, PowerPoint briefings, Excel trackers).
• Proactively identify issues and implement process improvements that support training and logistics needs.
• Utilize the internal system for the managed attribution of procured equipment and services, ensuring all items are accounted for and properly allocated.
• Keep precise material records for all procurement activities, facilitating efficient inventory and resource management.
• Accurately manage and account for transactions involving US Currency in excess of $10,000.00, adhering to financial policies and regulations.
• Follow established practices and rules related to managed attribution of business associations, maintaining the integrity and confidentiality of all operations.
• Employ the internal Ridgeline Asset Management System for effective asset tracking and management.

Must-Haves

• Active Secret Clearance/the ability to obtain one.
• Comfortable with both iPhones and Androids — ideally experienced with one, familiar with the other.
• Inventory management experience, including hands-on tracking and reporting of tech or operational equipment.
• Strong communication skills — able to translate needs, relay updates, and explain processes clearly across teams.
• Adaptability & flexibility — thrives in environments where daily plans can shift without notice.
• Proactive mindset — sees a gap, fills it, and explains why it matters.
• Willingness to work hands-on with technology for extended periods, including device setup, configuration, and maintenance. Strong organizational and record-keeping skills.
• Familiarity with financial and material record management.
• Ability to adhere to established practices and confidentiality agreements.
• Experience with asset management systems and IT hardware maintenance.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication and teamwork abilities.
• Physical ability to lift up to 50lbs unassisted.

Nice-to-Haves

• Experience with Windows and Mac/iOS OS installs and updates
• Familiarity with U.S. Customs processes for equipment movement
• Procurement or purchasing experience (placing orders, tracking shipments, etc.)
• Proficiency with Microsoft Excel and PowerPoint
• Prior exposure to LOGS systems or other logistics platforms
• Military background or experience working in a military-adjacent environment
• Detail-oriented and organization-minded — you like clean spreadsheets and efficient systems

Why You’ll Love Working Here:

• Impactful Work: Contribute to projects that drive business success and innovation.
• Collaborative Culture: Join a team that values teamwork, innovation, and shared success.
• Career Growth: Access to professional development opportunities, mentorship, and clear advancement paths.

Here are some Perks!

• Flexible PTO + holidays
• Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions.
• Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance
• Employer Contribution to Health Savings Account (HSA)
• Learning & Development opportunities
• Professional coaching services
• Free Personal Privacy Protection Services
• Get the technology you want to do your job
• We have free daily snacks & drinks

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office 
• Constantly work with computers and other information technology equipment
• The ability to communicate information and ideas in a classroom style format, may stand at a podium for long periods of time

All your information will be kept confidential according to EEO guidelines.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace.

If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system, please contact Ridgeline's Talent Management Department at (703) 544-2424 or contact us through e-mail at [email protected]