We’re on a mission to make the most in-demand products and services more affordable and accessible for all Australians, and our Logistics team is key to making that happen.
We’re looking for a Logistics Specialist to join our high-performing team and help streamline operations across our supply chain. Reporting to the Head of Logistics, you’ll drive process improvements, manage 3PL relationships, and support internal efficiency, all while helping to upskill the team and keep things moving smoothly behind the scenes.
This role is perfect for someone who thrives in fast-paced environments, loves solving problems, and is passionate about operational excellence. If you’re ready to take ownership, make an impact, and grow with a business that never sits still, apply now and help shape the future of logistics at Kogan.com.
In this role you'll be responsible for:
- Working closely with third-party logistics providers to identify and implement process improvements, while ensuring operational agreements are upheld
- Training and upskilling Logistics Coordinators on logistics tools and systems, and developing clear, easy-to-follow process documentation
- Reconciling freight and warehousing invoices, and creating effective invoice checking processes across both international and domestic carriers
- Managing the logistics inbox and ensuring all incoming queries are responded to promptly and accurately
- Performing and overseeing key logistics administrative tasks to keep operations running smoothly
- Leading regular meetings with both internal and external stakeholders to resolve logistics issues and drive operational alignment
- Implementing agreed process improvements across internal departments to boost efficiency and performance
- Supporting the Logistics Management Team with the rollout and execution of new projects and strategic initiatives
- Providing input into freight and warehousing cost analysis, and assisting in tender processes
- Continuously looking for smarter and more efficient ways of working to improve logistics performance and customer outcomes
To be successful in this role, you should be:
- University degree qualified in a relevant field (Commerce, Business, Logistics & Supply Chain, or similar).
- Experienced in Logistics operations, ideally within eCommerce, retail, or a high-volume supply chain environment. Familiarity with International Freight will be highly regarded
- Skilled at working with third-party logistics providers, with a focus on relationship management and operational improvement
- Process-oriented and detail-driven, with a strong ability to identify inefficiencies and implement solutions
- Comfortable reconciling invoices and managing financial processes with accuracy and diligence
- Forward-thinking with an understanding of how to leverage AI tools and data analytics to automate routine tasks, optimize supply chain predictability, and drive smarter decision-making.
- A natural communicator who thrives in collaborative environments and knows how to engage stakeholders
- Proactive, organised, and able to manage multiple tasks and priorities effectively
- Confident using logistics systems and tools, and capable of training others in best practices
- Passionate about continuous improvement, with a mindset that’s always looking for ways to optimise and enhance how things are done
Why Kogan.com?
- Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future
- Your role has a lot of ownership, autonomy and little red tape
- You’ll be empowered to achieve positive outcomes and your work will have a real impact
- You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia
- Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ
- A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!
Skills Required
- University degree in Commerce, Business, Logistics & Supply Chain or similar
- Experience in logistics operations, ideally within eCommerce, retail, or high-volume supply chains
- Experience working with third-party logistics providers and relationship management
- Ability to reconcile freight and warehousing invoices and manage invoice checking processes
- Experience training and upskilling team members and developing process documentation
- Comfortable using logistics systems and tools and capable of training others
- Process-oriented with strong attention to detail and continuous improvement mindset
- Strong stakeholder communication and collaboration skills
- Proactive, organised, and able to manage multiple tasks and priorities
- Familiarity with international freight
- Understanding of leveraging AI tools and data analytics to automate tasks and optimise supply chain
- Full-time Australian working rights
- Must undergo a National Police Record check
What We Do
We’re Kogan.com - pioneers of Australian e-commerce. We were born in a south-eastern suburb Melbourne garage in 2006 from a young entrepreneur's idea to revolutionise the supply-chain to make the latest products more affordable. Now, we’re the largest Australian pure-play online retail website with hundreds of thousands of visitors each day and a customer base of millions of Aussie and New Zealand shoppers. Our success is built off technology and digital efficiency to make the most in-demand products and services more affordable and accessible for all. We love being pushed outside our comfort zone and being challenged to continuously deliver the best value to our customers and that sets us apart from the rest
