Title: Logistics Representative
Location: Eagan, MN
Salary: 50,000 - 60,000
As a Logistics Representative within the Logistics Division at TA Dedicated, you will play a critical role in connecting our customers with reliable carrier partners to deliver flexible, cost-effective transportation solutions. This customer- and carrier-facing role is fast-paced and dynamic, requiring strong communication, negotiation, and problem-solving skills. You’ll be responsible for managing freight opportunities, building carrier relationships, and ensuring exceptional service delivery that reflects the TA Dedicated brand.
- Act as a central point of contact for both customers and carriers, ensuring timely and professional communication throughout the shipment lifecycle.
- Source and secure carrier capacity for customer freight across multiple modes, including truckload, drayage, and LTL.
- Negotiate competitive rates with carriers while maintaining profitability and service standards.
- Build and maintain a reliable carrier network, focusing on long-term partnerships that support recurring and spot freight needs.
- Deliver proactive customer service, resolving issues quickly and ensuring on-time performance and visibility.
- Monitor market conditions and leverage industry tools to make informed buying decisions and stay ahead of seasonal and regional trends.
- Ensure data accuracy by maintaining up-to-date records in transportation management systems (TMS) and internal platforms.
- Promote TA Dedicated’s logistics capabilities to carriers and customers, reinforcing our commitment to service, safety, and innovation.
- Collaborate with internal teams including customer service, operations, and sales to ensure alignment and execution of customer expectations.
- Continuously develop industry knowledge, staying current on transportation trends, regulations, and best practices.
- Perform other duties as assigned to support the success and growth of the logistics division.
Note: These are the major functions and accountabilities required of the position and are the predominant criteria by which performance will be assessed.
Requirements:
- Bachelor’s degree in Logistics, Business, Marketing, or related field required; equivalent experience considered.
- 1–3 years of experience in logistics, trucking, or customer service; transportation industry experience required.
- Strong negotiation and relationship-building skills with a customer-first mindset.
- Proficiency in Microsoft Office Suite and ability to learn logistics platforms and TMS systems.
- Ability to thrive in a fast-paced, high-volume logistics environment with a focus on responsiveness and accuracy.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Skills Required
- Bachelor's degree in Logistics, Business, Marketing, or related field (or equivalent experience)
- 1-3 years of experience in logistics, trucking, or customer service; transportation industry experience
- Strong negotiation and relationship-building skills with a customer-first mindset
- Proficiency in Microsoft Office Suite and ability to learn logistics platforms and TMS systems
- Ability to thrive in a fast-paced, high-volume logistics environment with focus on responsiveness and accuracy
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
What We Do
TA Dedicated is a provider of dedicated truckload transportation and logistics services across North America. A member of TFI International, the company specializes in optimizing customer supply chains through a portfolio of dry van, flatbed, and tanker equipment. By providing exclusive capacity and specialized freight services, TA Dedicated helps clients lower costs, improve business results, and optimize value within their distribution systems.
