Logistics Quality Manager

Posted 3 Days Ago
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Solon, OH, USA
Hybrid
Senior level
Hardware • Information Technology • Energy • Design • Utilities • Industrial • Renewable Energy
At nVent, we connect and protect our customers with inventive electrical solutions.
The Role
Lead logistics quality strategy across global distribution centers. Establish multi-site QMS standards, develop logistics quality playbooks, resolve customer complaints, oversee containment and corrective actions, audit transportation suppliers, and implement preventive quality practices including FMEA, Control Plans, layered audits, and error-proofing. Partner with logistics and customer service leaders to improve quality performance, customer experience, and operational excellence.
Summary Generated by Built In

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

Leadership & Strategy

  • Develop and implement the quality strategy for logistics and distribution in the Electrical Connections segment.
  • Establish a multi-site Quality Management System (QMS) across the global Distribution Center locations.
  • Develop a Quality Playbook for Logistics to standardize processes and drive operational excellence in logistics and distribution.
Complaint Resolution
  • Work with the Customer Service and Logistics teams to drive quick response of customer complaints.
  • Own the resolution of logistics quality issues through an effective root cause and corrective action process.
  • Implement and coordinate a robust containment process for immediate problem response.
Quality Improvement
  • Lead Transportation supplier quality audits and improvement.
  • Integrate quality performance indicators at every DC and drive a Plan-Do-Check-Act (PDCA) process for preventing quality escapes and reducing cost of poor quality.
  • Collaborate with the Logistics Leadership Team to deploy a quality culture that elevates customer experience and operational excellence.
  • Deploy a preventive quality system in logistics, including the use of FMEA, Control Plan, Layered Process Audits, and Error-Proofing.

YOU HAVE:
  • Bachelor’s degree in engineering, quality management, or related field; master’s degree preferred.
  • 5+ years in quality engineering roles.
  • 3+ years working with logistics and distribution teams.
  • Proven leadership skills influencing multiple functions in a multi-site environment.
  • Previous experience implementing Quality Management Systems and acquiring or maintaining ISO-9001 or similar certification.
  • ASQ Certified Quality Engineer (CQE), ASQ Certified Quality Manager (CQM), Lean Six Sigma Green/Black Belt preferred.
  • Solid understanding of FMEA, Control Plans, and Quality Audits.
  • Demonstrated problem-solving skills (including RCCA, 8D, and 5-Whys), coupled with collaboration, communication, and relationship-building abilities.
  • Ability to travel Domestically and Internationally up to 30%.

WE HAVE:

  • A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

    • nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

    • Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.

  • Commitment to strengthen communities where our employees live and work

    • We encourage and support the philanthropic activities of our employees worldwide

    • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

  • Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:

    • Innovative & adaptable

    • Dedicated to absolute integrity

    • Focused on the customer first

    • Respectful and team oriented

    • Optimistic and energizing

    • Accountable for performance

  • Benefits to support the lives of our employees

Benefit Overview

At nVent, we value our people and their health and well-being.  We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:

  • Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.

  • A 401(k) retirement plan and an employee stock purchase plan — both include a company match.

  • Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.

#LI-CS1
#LI-HYBRID

Skills Required

  • Bachelor's degree in engineering, quality management, or a related field
  • Master's degree
  • At least 5 years of experience in quality engineering roles
  • At least 3 years of experience working with logistics and distribution teams
  • Leadership experience influencing multiple functions in a multi-site environment
  • Experience implementing Quality Management Systems
  • Experience acquiring or maintaining ISO 9001 or similar certification
  • ASQ Certified Quality Engineer certification
  • ASQ Certified Quality Manager certification
  • Lean Six Sigma Green Belt or Black Belt certification
  • Knowledge of FMEA, Control Plans, and quality audits
  • Problem-solving experience with RCCA, 8D, and 5-Whys
  • Collaboration, communication, and relationship-building skills
  • Ability to travel domestically and internationally up to 30%

nVent Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about nVent and has not been reviewed or approved by nVent.

  • Retirement Support — Retirement support appears well-developed, including a 401(k) plan with up to a 5% company match administered through Fidelity. Stock ownership opportunities are also offered through an employee stock purchase plan with a matching contribution.
  • Healthcare Strength — Healthcare coverage is broad, spanning medical, dental, vision, prescription drug plans, and mental health resources. Additional protection benefits like disability and life/AD&D coverage are also included.
  • Leave & Time Off Breadth — Time-off offerings include vacation, separate sick time for hourly employees, floating holidays, and paid volunteer time. Paid parental leave is available for up to six weeks within the first 12 months to bond with a new child.

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The Company
HQ: St. Louis Park, MN
10,001 Employees
Year Founded: 2018

What We Do

nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.

Why Work With Us

At nVent, our employees bring bold ideas, are authentic and build the future of a more sustainable and electrified world. Promoting a culture of inclusion is a cornerstone of our strategy and is woven throughout our organization. We believe that diverse perspectives are key to our company’s ability to innovate for our customers and grow.

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