About Carl Friedrik
Carl Friedrik is a leading premium travel goods and luggage brand, renowned for our exquisite craftsmanship, innovative design, and unwavering commitment to quality. Our products are inspired by the art of travel, catering to discerning customers who seek both style and functionality. We travel differently, inspiring us to ‘Carry with Confidence’.
The Logistics Manager owns inbound logistics: getting our products from our factories to our warehouses in the UK, the EU and the US, on time and at the right cost. You will manage our freight forwarders day to day, liaise with supplier around the world and report on inbound lead times and costs. This role is vital to the success of the company, you will report to the Head of Operations and will work closely with the production teams and warehouses to ensure KPIs are consistently met.
Key ResponsibilitiesPlan and manage inbound shipments from our factories to our UK, EU and US warehouses, from collection to booked-in stock.
Get quotes, book freight with our forwarders and choose the right mode for each shipment's timing and cost.
Work with Supply Chain on production readiness, collection dates and container loads.
Book delivery slots with our warehouses and make sure goods are received and booked in on time.
Track every shipment and flag delays early to Supply Chain and Operations.
Manage customs clearance, duty and import documentation, including HS classification, commercial invoices and packing lists.
Report monthly on inbound lead times by route and forwarder: factory-ready to collection, transit, and arrival to booked-in stock.
Find savings through tenders, renegotiations and better consolidation of shipments.
3+ years in inbound or international logistics, ideally in e-commerce, direct-to-consumer or retail, including managing freight forwarders.
Hands-on experience with sea, air and road freight, incoterms and customs, especially UK–EU and US imports.
Confidence negotiating with forwarders and holding them to quoted costs and transit times.
Strong numbers skills: you can build a cost and lead time reports using spreadsheets.
Strong organisational skills, with an ability to manage multiple tasks and work under pressure in a fast-paced environment.
Excellent interpersonal and communication skills - you will liaise internally and externally across multiple departments.
Curious and proactive - you enjoy digging into processes, spotting where things can be better, and following through on improvement.
Skills Required
- At least 3 years of experience in inbound or international logistics
- Experience managing freight forwarders
- Hands-on experience with sea, air, and road freight
- Knowledge of Incoterms and customs, particularly UK-EU and US imports
- Ability to negotiate with forwarders and manage quoted costs and transit times
- Strong spreadsheet skills for building cost and lead-time reports
- Strong organizational skills and ability to manage multiple tasks under pressure
- Excellent interpersonal and communication skills
- Curious, proactive approach to process improvement
- Experience in e-commerce, direct-to-consumer, or retail logistics
What We Do
Carl Friedrik is a London-based premium travel-goods brand founded by Swedish brothers Niklas and Mattis Oppermann. It designs and sells refined luggage, bags, and accessories, emphasizing quality, durability, premium materials, and considered design. The company presents its collection online and is expanding physical retail, positioning its products as elegant, functional companions for journeys while serving an established international customer base in key global markets.
