In this role you'll be responsible for:
- Liaising with multiple third-party logistics providers on day-to-day operational issues
- Working collaboratively with key internal stakeholders to problem solve and resolve issues
- Reconcile invoices and manage escalations with delivery partners and warehousing teams
- Arranging deliveries for our VIP B2B customers
- Performing administrative tasks to ensure the operation is running smoothly
- Assisting the Customer Care team with escalated issues
- Coordinate stock transfers between warehouses
- Looking for new and better ways of working to enable a highly efficient operation
To be successful in this role, you should be:
- University Degree qualified in a relevant field (Logistics, Supply Chain, Business or similar)
- Internship or work experience within Logistics or Supply Chain will be highly regarded
- An exceptional multitasker and problem solver - a love of Tetris will go far here!
- Highly analytical and ready to delve into data
- Tech-savvy and ability to use various IT and cloud-based tools to improve efficiency and productivity
- Have an excellent attention to detail, with an ability to move through volume tasks with accuracy and efficiency
- Have excellent interpersonal skills
- Ready to challenge, be challenged, and work within our highly disruptive business model
Why Kogan.com?
- Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future
- Your role has a lot of ownership, autonomy and little red tape
- You’ll be empowered to achieve positive outcomes and your work will have a real impact
- You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia
- Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ
- A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!
Top Skills
What We Do
We’re Kogan.com - pioneers of Australian e-commerce.
We were born in a south-eastern suburb Melbourne garage in 2006 from a young entrepreneur's idea to revolutionise the supply-chain to make the latest products more affordable. Now, we’re the largest Australian pure-play online retail website with hundreds of thousands of visitors each day and a customer base of millions of Aussie and New Zealand shoppers.
Our success is built off technology and digital efficiency to make the most in-demand products and services more affordable and accessible for all.
We love being pushed outside our comfort zone and being challenged to continuously deliver the best value to our customers and that sets us apart from the rest









