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Palm Bay International, a dynamic family-owned company, offers one of the nation’s most comprehensive portfolios of imported wines and spirits, including over 50 suppliers from around the globe. Among Palm Bay’s most valued assets is its remarkable network of long-term partnerships with the foremost wholesale companies in all 50 states, as well as the Caribbean, Mexico, and Central America. With the crucial collaboration of these partners, Palm Bay’s portfolio is able to meet the needs of every level of the industry, from independent restaurants and retail stores to chain accounts, supermarkets, hotels, airlines, cruise ships, duty-free accounts, and U.S. military bases. This impressive roster of brands, accounts, and relationships positions Palm Bay as a major source of fine wines and spirits and an industry leader in the U.S. marketplace. For more, visit: www.palmbay.com.
Location: West Palm Beach, FL ( Mon – Thurs, Fri work from home)
Position Overview: We are seeking a motivated self-starter to coordinate domestic and Direct Import Orders from our national distribution network.
Responsibilities/Essential Functions:
- Data entry of customer orders with a high degree of accuracy within 24-hour turn-around time
- Distribution of accurate and compliant U.S. Customs documentation to distributors and brokers
- Monitoring the status of customer orders, domestic and international and correspond consistently with suppliers, freight forwarders, customers and our internal sales teams
- Update internal systems with dates of events, i.e. shipping and delivery
- Prepare orders for billing and execute the direct import billing
- Deliver world-class customer service through e-mail and phone
Qualifications/Requirements:
- Bachelor’s Degree preferred
- 2 years of experience in international freight forwarding or import/export industry required
- Excellent customer service skills
- Strong communication, both written and verbal
- Superior organizational skills, detail oriented, must be able to manage multiple priorities and meet deadlines
- Demonstrated experience working in an environment of multi-tasking
- Ability to work independently and in a dynamic, high energy, team-oriented atmosphere.
- High level of proficiency with Microsoft office
- Dynamics Business Central ERP experience a plus
- Wine knowledge a plus
Benefits Overview:
Palm Bay International offers a competitive compensation package including medical, dental, vision, life insurance, 401(K), paid vacation, personal time off and 11 paid company holidays.
Palm Bay International is an equal opportunity employer.
Skills Required
- Bachelor's degree
- Two years of experience in international freight forwarding or import/export
- Excellent customer service skills
- Strong written and verbal communication skills
- Superior organizational skills and attention to detail
- Ability to manage multiple priorities and meet deadlines
- Experience working in a multitasking environment
- Ability to work independently in a dynamic, team-oriented environment
- High proficiency with Microsoft Office
- Dynamics Business Central ERP experience
- Wine knowledge
What We Do
Palm Bay International is a preeminent, family-owned importer and supplier of fine wines and spirits in the United States. Founded in 1977 and headquartered in Port Washington, New York, the company offers one of the nation's most comprehensive global portfolios. With roots in Italian wine, it represents a diverse range of prestigious estates and distilleries from numerous countries, delivering exceptional experiences to partners and customers.
