About the Role:
As a Logistics Coordinator, you will be responsible for overseeing the transportation and delivery of goods, ensuring that they arrive at their destination on time and within budget. You will work closely with suppliers, carriers, and customers to coordinate shipments and resolve any issues that may arise. Your ultimate goal will be to optimize the supply chain and improve efficiency, while maintaining high levels of customer satisfaction.
Minimum Qualifications:
- Bachelor's degree in Logistics, Supply Chain Management, or a related field
- 2+ years of experience in logistics management
- Experience with international logistics and air freight
- Strong understanding of transportation management and freight forwarding
- Excellent communication, data entry, and problem-solving skills
- Proficient in Microsoft Excel, Word, Outlook, and Teams/Zoom
Preferred Qualifications:
- Experience with demand planning and supply chain optimization
- Knowledge of commercial aviation
- Experience with freight transportation
- Familiarity with logistics software and systems
Responsibilities:
- Works with customers and carrier partners to ensure on-time pickup and delivery while tracking drivers throughout shipment
- Negotiates rates with carriers and confirms correct customer charges applied to realize a margin
- Manages accounts and solves problems with a customer service-oriented approach
- Performs data entry functions in our TMS and web-based customer portals
- Booking carriers at competitive rates and spot-quoting freight movements to realize a margin
- Tracking cargo and equipment from pickup to delivery to ensure safe, timely transport of customer freight
- Vet and on-board safe carriers according to thresholds and standards set forth by company policy
- Check steamship line and container terminal websites for accurate, updated booking and container details to support our drayage movements
- Other duties as assigned
Skills:
In this role, you will utilize your expertise in logistics management, international logistics, commercial aviation, freight transportation, transportation management, air freight, demand planning, freight forwarding, and supply chain optimization to ensure the smooth and efficient transportation of goods. You will need to be highly organized, detail-oriented, and able to work well under pressure. Strong communication and problem-solving skills will also be essential in this role, as you will be working with a variety of stakeholders to coordinate shipments and resolve any issues that may arise.
Skills Required
- Bachelor's degree in Logistics, Supply Chain Management, or a related field
- 2+ years of experience in logistics management
- Experience with international logistics and air freight
- Strong understanding of transportation management and freight forwarding
- Excellent communication, data entry, and problem-solving skills
- Proficiency in Microsoft Excel, Word, Outlook, and Teams or Zoom
- Experience with demand planning and supply chain optimization
- Knowledge of commercial aviation
- Experience with freight transportation
- Familiarity with logistics software and systems
What We Do
Founded in 1927, Hermann Services, Inc. is a 4th-generation, family-owned and operated 3PL provider delivering comprehensive transportation and warehousing solutions across the Eastern and Southwest US. As an asset-based 3PL, we maintain an integrated nationwide logistics network backed by state-of-the-art technology, including a smart, energy-efficient, ELD-equipped fleet built to handle any load: from same-day local deliveries to long-haul truckload services. Our supply chain capabilities run just as deep on the warehousing side. With over 2 million square feet of space, we specialize in AIB Superior-rated food-grade storage alongside Hazmat handling, serving a diverse range of food, industrial, and consumer products. We also offer cross-docking, transloading, and container drayage to keep your goods moving efficiently from start to finish. One partner. Total coverage. 2023 and 2024 - NJ Best Places to Work recipient 2023 and 2024 - NJBIZ Family Owned Business of the Year 2024 - Houston Business Journal Best Family-Owned Business recipient
