Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Postcard Cabins Brazos Valley in Navasota Texas
Job Purpose:
The Lodgekeeper’s responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom.
To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.
Lodgekeeper Responsibilities:
- Sorting, washing, drying, pressing, and folding clothing and other textile items.
- Removing stains from items using the appropriate procedures.
- Performing minor sewing duties.
- Tracking which items belong to whom.
- Keeping an updated inventory of laundry detergents and sewing kits.
- Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment
- Tracking maintenance and repairs on laundering equipment.
- Ensuring that the facility remains clean at all times.
- Anticipating and responding to customers' queries, concerns, and complaints.
- Keeping sufficient tokens or change for the washing and drying machines, if required.
Lodgekeeper Requirements:
- High school diploma or equivalent is advantageous.
- Prior experience in a similar role is preferable.
- Familiarity with cleaning detergents and laundering equipment.
- Ability to stand for long periods.
- Capacity to lift up to 20 pounds unaided.
- Basic arithmetic skills.
- Outstanding organizational and time management skills.
- Excellent analytical and problem-solving skills.
- Personable disposition with a knack for customer service.
- Available to work shifts and on weekends.
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
- $15.00 per hour
Skills Required
- High school diploma or equivalent
- Prior experience in a similar role
- Familiarity with cleaning detergents and laundering equipment
- Ability to stand for long periods
- Capacity to lift up to 20 pounds unaided
- Basic arithmetic skills
- Outstanding organizational and time management skills
- Excellent analytical and problem-solving skills
- Personable disposition with a knack for customer service
- Available to work shifts and on weekends
What We Do
Hotel Equities (HE) is a best-in-class hospitality management company with a diverse portfolio of premium-branded and independent hotels, resorts, and outdoor hospitality destinations throughout the United States, Canada, the Caribbean, and Latin America (CALA). We deliver proven results and drive long-term value for stakeholders through a comprehensive suite of services, a people-first and performance-driven culture, and a commitment to excellence. Over 11,000+ dynamic HE associates execute on our mission daily; to make a distinctive difference in people's lives.
