Locals or Nearby Only Urgent Need Technical Writer

Reposted 16 Days Ago
Be an Early Applicant
Pensacola, FL, USA
In-Office
Mid level
Artificial Intelligence • Information Technology • Internet of Things • Software • Automation
The Role
The Technical Writer will produce IT documentation, support procedures, and training materials, working closely with internal teams to enhance documentation quality.
Summary Generated by Built In
Company Description

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers. 

Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services. 

Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services and e-commerce. 

USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.

Job Description

Green Cards or US Citizens only

Hi Friends,

Hope you are doing great,

I have an urgent requirement from one of my esteem client, I will appreciate if you can have an eye on the below requirement and send me your consultant updated profile ASAP.

Job Title: Technical Writer

Location: Pensacola, FL (Locals and Nearby Only)

Duration: 6 months

To produce technical documentation for IT Operations, including system and swim lane diagrams, support and troubleshooting procedures as well as disaster recovery instructions and other relevant documents,

Responsibilities

3+ years’ experience as a technical writer.

HP Tools experience desired, but not required.

Technical writer with broad range of IT projects including network management and performance monitoring, application/infrastructure development.

Skilled at writing clear procedures and giving documents a task-oriented focus.

Work with internal teams to obtain an in-depth understand of the systems and documentation requirements.

Provide technical writing services to the infrastructure groups to enhance Standard Operating Procedures (SOP), and document other internal processes.

Assist in development of training materials for target user groups of client’s System Management products and processes.

Assist in establishing process and procedures to assess and report active monitoring in their production and other targeted environments.

Develop and enhance technical documentation in support of client’s infrastructure teams.

Develop technical training documentation for utilizing new Systems Management software products, processes and procedures.

Work with technical and operations team to document monitoring processes.

Analyzed existing and potential content, focusing on resuse and single-sourcing opportunities.

Create and maintain the information architecture and standardization.

Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

Write easy to understand user interface text, on line help, procedures and operational guides.

Requirements

Proven working experience in technical writing, software and operational documentation.

Ability to deliver high quality documentation paying attention to detail.

Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

Excellent written skills in English.

Communications skills, ability to work with others clarifying and defining ideas.

Software expertise with MS Word, WordPerfect, Excel, Office, PowerPoint, Visio Adobe Acrobat, and SharePoint.

Basic familiarity with the SDLC and software development; computer operations; and project management.

University degree in Computer Science, Engineering or equivalent preferred.

Additional Information

If my requirement matches your resume, then please do reply on my email id alih(at)usmsystems(dot)com and contact no is 703-955-3955

Skills Required

  • 3+ years' experience as a technical writer
  • Proven working experience in technical writing, software and operational documentation
  • University degree in Computer Science, Engineering or equivalent preferred

USM Business Systems Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about USM Business Systems and has not been reviewed or approved by USM Business Systems.

  • Fair & Transparent Compensation Pay is considered acceptable to good overall, with market-competitive figures evident in certain technical roles. Payroll is described as on time with straightforward arrangements, supporting baseline confidence in compensation.
  • Healthcare Strength Health coverage is characterized as solid in some contexts, including earlier mentions of free employer-paid insurance and a recent note of comprehensive benefits for certain employees. These experiences indicate pockets of strong medical coverage within the organization.
  • Wellbeing & Lifestyle Benefits Access to paid time off and some work-from-home flexibility is cited, contributing to a workable balance in select situations. These elements add practical lifestyle support even when other benefits are average.

USM Business Systems Insights

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The Company
HQ: Hyderabad, Hyderabad
580 Employees
Year Founded: 1999

What We Do

USM is helping companies change existing business paradigms by bringing tomorrow’s AI and Automation solutions to today’s businesses. Disruptive new technologies are helping corporations become more agile, competitive and profitable. Predictive algorithms are provisioning customer orders more accurately than ever before. Cognitive technologies are enhancing the customer experience at every touch point and open-ledger validation methods are improving the accuracy of complex, global financial transactions. Automation is no longer a choice, it is the engine that drives business growth. Established in 1999 as an IT Consulting services company in the Washington DC metro area, the USM group of companies today consists of 1000+ employees across North America, Europe, Asia and Australia, providing a range of services such as * Automation & Innovation * Architecture & Consulting * Maintenance & Support * Contingent Workforce. Our experts are SMEs in the following critical business areas – data sources (internet devices), mobile commerce strategies, customer acquisition & retention and ultimately, leveraging enterprise data management to drive competitiveness. We have the resources that can help you design your enterprise architecture, build & deploy your applications, as well as manage your IT operations 24x7. Our focus areas include AI, Data science, RPA, Connected cars & devices, Natural language processing, Computer vision, Virtual agents, Blockchain, IoT, Mobile commerce, Retention programs, AR, VR, Gaming, and Enterprise data management.

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