Be part of a team that's committed to making a difference. We believe in our work and our customers.
Position Location
Remote Type
n/a - In Office OnlyOffice Location (if not fully remote):
2150 South 1300 East Suite 150, Salt Lake City, Utah 84106Job Description
tart Your Long-Term Career With a High-Performing Mortgage Team!
The Sharla Ellis Dream Team at Fairway Home Mortgage is looking for a positive, organized, and people-focused team player who wants to build a long-term career in the mortgage industry.
1+ years mortgage experience preferred (LOA, mortgage assistant, transaction coordinator, or similar) — though we will train the right person who brings reliability, professionalism, and a strong work ethic. If you have a history of showing up, growing, and contributing, you may be exactly who we’re looking for.
This role supports one of Utah’s top-producing teams and offers mentorship, on-the-job training, career pathways, and meaningful client impact every day.
This is an in-office position at our Salt Lake City branch.
What You’ll Do:
(Training provided — experience helpful but not required)
Prepare client-facing communication and help gather documentation for prequalification
Assist borrowers through the application process and help coordinate next steps
Track loan-related items and ensure files stay organized and on schedule
Maintain accurate notes, checklists, and follow-up tasks
Support team operations during meetings, events, and high-volume periods
Provide administrative and customer service support to ensure an outstanding experience
What Helps You Succeed Here:
(Don’t worry — we don’t expect you to already know the mortgage world. We’ll train you.)
Strong attention to detail and follow-through
Clear, professional written and verbal communication
Comfort working with technology, email, and digital files
Ability to manage tasks and stay organized in a fast-moving environment
Positive attitude, coachability, and a desire to learn
A work history that demonstrates commitment, reliability, and growth
Customer service, real estate, finance, or administrative experience is a bonus, not a requirement
NMLS License is not required to apply — but will be a requirement for the role, Fairway will sponsor.
Who Thrives on Our Team:
You’ll fit right in if you’re the type of person who:
Takes pride in doing great work
Enjoys helping people through important milestones
Likes being part of a supportive, upbeat, high-performing team
Wants a career — not just a job
A Team With Heart, Excellence, and Momentum
If you're ready to grow your skills, be valued, and make an impact every day — we’d love to meet you.
Starting pay ranges from $20.00 – $30.00 per hour, plus eligibility for the branch bonus program. Individual rates are based on relevant experience and branch profitability.
Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.
Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.
Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.
We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at [email protected]. We can answer any questions and keep you updated on future opportunities.
View our E-Verify and Right to Work notices HERE.
Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.
Skills Required
- 1+ years mortgage experience (LOA, mortgage assistant, transaction coordinator)
- NMLS license (will be required for the role; employer will sponsor)
- Strong attention to detail and follow-through
- Clear, professional written and verbal communication
- Comfort working with technology, email, and digital files
- Ability to manage tasks and stay organized in a fast-moving environment
- Positive attitude, coachability, and desire to learn
- Work history demonstrating commitment, reliability, and growth
- Customer service, real estate, finance, or administrative experience
- In-office work at Salt Lake City, Utah branch (2150 South 1300 East Suite 150)
What We Do
Founded in April 1996, Fairway Independent Mortgage Corporation employs over 10,000+ employees in over 345+ branches nationwide. At Fairway, customer service is a way of life. Not only are we dedicated to finding the best rates for our customers, we also offer some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and guiding customers through every step of the loan process. It’s all designed to exceed your expectations, guarantee your satisfaction, and earn your trust.
