Administrative Assistant

Posted 25 Days Ago
Hiring Remotely in United States
Remote
65K-80K Annually
Junior
Hospitality
Providing Creative Solutions for Live Theatre
The Role
Provide real-time customer support via live chat: answer product and billing questions, troubleshoot issues, document interactions in CRM, escalate complex cases, meet KPIs (response time, handle time, CSAT), and identify recurring trends for improvement.
Summary Generated by Built In

We are looking for a detail-oriented and professional Administrative Assistant to support daily office operations and ensure organizational efficiency. This role is ideal for someone who excels at coordination, documentation, and maintaining structured processes in a professional environment.

The Administrative Assistant plays a critical role in supporting management, staff, and operational workflows.

Key Responsibilities

Office & Administrative Support
    •    Manage calendars, appointments, and meeting logistics
    •    Prepare correspondence, reports, forms, and presentations
    •    Maintain accurate records, filing systems, and office documentation
    •    Answer and direct phone calls, emails, and inquiries

Coordination & Support
    •    Assist management and team members with administrative tasks
    •    Coordinate internal meetings, travel arrangements, and events
    •    Monitor office supplies and place orders as needed

Data & Documentation
    •    Perform data entry and maintain databases with accuracy
    •    Assist with document control, compliance records, and audits
    •    Prepare and update standard operating procedures (SOPs)

Process & Workflow Support
    •    Support internal workflows to improve efficiency
    •    Track deadlines, approvals, and task completion
    •    Assist with onboarding documentation and staff coordination

Required Qualifications
    •    Proven experience as an Administrative Assistant or similar role
    •    Strong organizational and time-management skills
    •    Proficiency in Microsoft Office and/or Google Workspace
    •    Excellent written and verbal communication skills
    •    High attention to detail and accuracy

Preferred Qualifications
    •    Experience in a corporate or professional office environment
    •    Familiarity with scheduling systems, document management, or ERP tools
    •    Basic knowledge of accounting, HR support, or procurement

Key Competencies
    •    Professionalism and reliability
    •    Strong interpersonal skills
    •    Ability to prioritize tasks and meet deadlines
    •    Discretion and confidentiality

Work Environment & Benefits
    •    Structured professional environment (on-site or hybrid, depending on organization)
    •    Opportunities for skill development and career progression
    •    Collaborative and supportive team culture

Top Skills

Zendesk,Intercom,Freshdesk,Livechat,Crm
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The Company
32 Employees
Year Founded: 2008

What We Do

J& G Unlimited LLC is a small creative services business based in Doylestown, Bucks County, Pennsylvania. It operates primarily in the theatrical and entertainment space rather than traditional hospitality. The company focuses on providing script and music licensing services through its division (often referred to as TLC Scripts), offering a catalog of plays and musicals that theatre groups can license for performances. It also supports clients with creative work related to live theatre, including marketing, web design, and other production-related services tied to performing arts.

Why Work With Us

Why Unlimited? Well … from writing scripts to producing works, from creating marketing pieces to developing websites catered to the needs of live theater, since day one we’ve been all about live theater!

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