Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.nbsp;
Job DescriptionAs a Live and Table Games Operations Manager you will be responsible for for leading and optimizing the day-to-day operations and player experience in live casino and table games.
Reporting to the Head of Live and Table Game Manager, you will be part of the Live and Table Games Team, working closely with cross-functional teams to ensure smooth execution of operations, drive process improvements, and uphold the highest standards of performance and player satisfaction.
This role offers an exciting opportunity to play a key role in shaping the future of our gaming platform and delivering outstanding experiences to players worldwide.
What you will do
- Lead initiatives to optimize the player experience in live casino studios and RNG table games.
- Lead the roadmap process for both Live and RNG table games, ensuring alignment with organizational goals.
- Act as the primary liaison between 3rd party staff and Entain stakeholders, ensuring seamless collaboration and execution of product enhancements.
- Forge strategic partnerships with internal and 3rd party marketing departments.
- Leverage your wealth of experience to navigate new market entries, staying informed and advising on regulations.
- Take full accountability for the performance of 3rd party Live Casino dealers.
- Extensive understanding of live casino and table games player experience.
- Seasoned confidence in maintaining a position of authority among 3rd party suppliers and their staff.
- Proven senior-level experience in market trend analysis and strategy implementation.
- Seasoned understanding of player preferences and behaviour in online gaming.
- Demonstrated senior-level ability to collaborate across teams effectively.
- Seasoned experience evaluating new technologies and innovations in the gaming industry.
- Excellent communication skills, with the ability to articulate complex ideas to both technical and non-technical stakeholders.
- Analytical mindset, comfortable using data to drive decisions and measure outcomes.
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.
Depending on your role and location, you can expect to receive benefits like:
- Generous group bonus scheme
- Hybrid working - 2 days in the office
- Private medical insurance
- Pension Scheme - matched to 6%
- Ability to buy and sell holiday
- Free subscription to wellbeing app Unmind
- Entain & Enhance days – 2 paid days off to focus on your professional or personal development
- Sharesave Scheme
- Paid Subscription to LinkedIn learning
And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
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What We Do
Welcome to Entain. Our journey as Entain began when we evolved from GVC Holdings on 9th December 2020, but our brands have been paving the way and making history since the 1880s. Today, we’re one of the world’s largest sports betting and gaming entertainment groups – a FTSE 100 company that is home to more than 25 widely recognised brands, such as bwin, Coral, Foxy, Gala, Ladbrokes and partypoker. But that’s just the beginning. We’re constantly broadening our horizons and expanding our global influence. For example, our partnership with MGM Resorts International has allowed us to make waves in the US by powering BetMGM with our bespoke and top-of-the-line technology. It’s with this unique technology that we’re revolutionising our industry, and we’re boldly working towards being THE world leader in sports betting, gaming and interactive entertainment. Really though, it’s the people that truly make us who we are. There’s over 24,000 of us around the world and counting, but we all play for the same team. We’re proud to promote a culture that shatters barriers to unite, and encourages uncompromised diversity of background, thought and experience. When we win, we win together. If you share our values and want to be part of the revolution, we want you on our team. With offices across 19 different countries, we have an excellent history of identifying and nurturing the finest talent on a global scale. We’re all about putting our customers at the heart of the action and, with us, you can help bring moments of excitement into people’s lives. At Entain, it’s your game. We’re ready to play – are you?
