Live Card Shuffler

Reposted 15 Days Ago
Be an Early Applicant
Atlantic City, NJ
In-Office
16-20 Hourly
Entry level
Gaming
The Role
The Live Card Shuffler presents games in a live streaming environment, maintaining quality and ensuring compliance with gaming regulations, while providing excellent customer service.
Summary Generated by Built In
Company Description

PT Services (New Jersey) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solutions to the industry’s leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. PT Services (New Jersey) LLC represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market. More than 1,830 talented professionals are part of Playtech Live from different countries all over the world and you have an opportunity to join our international team in New Jersey!

 

Visit our website to learn more about our company. www.playtech.com

Job Description

ESSENTIAL DUTIES AND RESPONSIBILTIES:

  • Present games in a live streaming environment adhering to a multi-state Gaming Commission Regulations, PT Services New Jersey regulations and live unit policies and procedures.
  • Attend live gaming tables for card-change procedure according to the company’s’ procedures.
  • Evaluate and keep track on the quality and visual look of the cards.
  • Properly check and shuffle gaming cards at the card’s counting rooms (hereinafter, CCRs).
  • Follow internal shuffling procedure in the CCRs and all live gaming tables.
  • Follow work rotation scheduled assigned when performing duties.
  • Immediately report to the Pit boss of any risks or committed mistakes, problems and / or unusual activities in the gaming studios and other company’s premises caused by other employees or other causes.
  • Inform Pitboss in a timely manner to replace and/or receive new cards or deck of cards for each shift.
  • Maintain and store playing cards in safe areas, equipment for the tables, and keep related documentation up to date.
  • Attend training courses/workshops as required and strive to continually improve technical skills.
  • Assist with training new shufflers if required by the management.
  • Follow any updates and amendments shuffling procedures.
  • Keep a professional demeanour towards players.
  • Maintain professional and clear communication with management and peers.
  • Adhere to gaming studios rules and any other rules that management may be introduced at any time.
  • Keep confidential information within the company’s authorized individuals.
  • Perform any additional duties as instructed by management.

Qualifications

EDUCATION & EXPERIENCE/QUALIFICATIONS REQUIRED

  • High School Diploma / GED.
  • Must be 21 years of age or older
  • Basic computer skills- MS Office, electronic mail, etc.
  • Excellent customer service skills and interpersonal skills to effectively communicate with customers in a live streaming environment.
  • Ability to maintain a professional demeanour, including manner of speech, appearance, and posture in a fast-paced environment.
  • Ability to deal with potential guest conflicts professionally, maintaining Playtech’s guest service standards.
  • Ability to deal, shuffle, sort cards and other operating gaming equipment involving highly repetitive hand and arm movements.
  • Ability to work a variety of shifts, including nights, weekends, and holidays.
  • Punctuality and attention to detail.
  • Be able to wear assigned uniforms.
  • Must be able to obtain a New Jersey Gaming license and West Virginia Casino Employee Registration.

COMPENSATION & BENEFITS

  • Pay Rate: $16 + hourly performance bonus (Bonus range from $.25 – $4.00)
  • Vacation Days: 5 days
  • Sick Time: 5 days
  • 10 Holidays pay
  • Health Benefits: Medical, Dental, Vision, HSA/FSA, LTD/STD, Life Insurance.
  • 401K – 4% match

Additional Information

Physical Functions

  • Prolonged sitting at counter highchair and tables
  • Prolonged standing for up to 2 hours at time.
  • ability to maintain physical stamina for extended periods.
  • Repeated use of both hands and arms.
  • Full mobility of upper extremities
  • Ability to see and read a screen chat from 3 ft away.
  • Ability to engage and communicate with customers while on live table.
  • Ability to lift up to 15 lbs.
  • Ability to be on live cameras constantly with high beam lighting without protective eyewear.If you need reasonable accommodation and/or assistance during the application and hiring process, applicants can contact Playtech US-Human Resources .Our team will be happy to help!

If you need reasonable accommodation and/or assistance during the application and hiring process, applicants can contact Playtech-People & Culture Team for assistance at [email protected]. Our team will be happy to help!

Playtech is an equal opportunity employer. All qualified applicants will receive consideration of employment equally without regard to age, ancestry, color, gender identity or expression, national origin, physical or mental disability, protected veteran, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.

Top Skills

Electronic Mail
MS Office
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The Company
HQ: London
3,108 Employees
Year Founded: 1999

What We Do

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries

Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.

We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.

The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.

Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.

Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.

If you are an ambitious, creative thinker and would like to work for us we want to hear from you!

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