Promote innovation in product development, user research, and analysis to shape and optimize our offerings
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Money Market Funds within Liquidity & Account Solutions, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
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Partners with the Product Management team to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
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Considers and plans for upstream and downstream implications of new product features on the overall product experience
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Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
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Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
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Assist in writing and defining requirements to support product development
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Support product strategy execution by contributing to the product vision and near-term strategy across off balance sheet Investment solutions between Payments and Partnership platforms and solutions .
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Support go-to-market readiness by helping create and maintain marketing materials, training content, user guides, FAQs, onboarding procedures, and internal enablement documentation to optimize product use, options and overall solution adoption.
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Develop and maintain performance reporting that tracks outcomes such as revenue realization, balances, client adoption, and product/platform usage; automate or streamline reporting where feasible.
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Define and track product success metrics by helping build the measurement framework and monitoring KPIs such as cost-to-serve, feature adoption, risk posture, controls effectiveness, operational reliability, and client experience outcomes.
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Execute components of the Liquidity Solutions Off-Balance Sheet product strategy by supporting product offering evolution, platform rationalization efforts, and the articulation of marketing messages/positioning for excess cash and short-term investment solutions.
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Assist in driving product modernization efforts for core off balance sheet investment products through support of technology transformation, product feature enablement, data enhancement projects and commercialization efforts.
Required qualifications, capabilities, and skills
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3+ years of experience or equivalent expertise in product management or a relevant domain area
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Demonstrated knowledge of product development methodologies and lifecycle management
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Experience driving product initiatives through discovery, requirements definition, and execution
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Growing expertise in data analytics, insights, and data literacy
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Effective communicator with the ability to influence and collaborate across teams
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Resourceful self-starter with a results-oriented mindset
Preferred qualifications, capabilities, and skills
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General familiarity with Liquidity products; specific knowledge and/or experience with short-term investment products and/or money market funds would be a plus
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Experience within a Commercial Bank, Asset Manager and/or Financial technology company interfacing with commercial clients with short-term investments would be a plus
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Acumen towards general data & analytics management; experience in designing and organizing data for analytical consumption
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Demonstrated prior experience working in a highly matrixed, complex organization
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Bachelors Degree
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Knowledge of product development methodologies and lifecycle management
- Experience driving product initiatives through discovery, requirements definition, and execution
- Growing expertise in data analytics, insights, and data literacy
- Effective communication and ability to influence and collaborate across teams
- Resourceful, self-starting, results-oriented approach
- Familiarity with liquidity products, short-term investment products, or money market funds
- Experience in a commercial bank, asset manager, or financial technology company interfacing with commercial clients and short-term investments
- Experience designing and organizing data for analytical consumption
- Experience working in a highly matrixed, complex organization
- Bachelor's degree
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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