Linux Engineer

Posted 14 Hours Ago
Be an Early Applicant
Ontario, ON
3-5 Years Experience
Information Technology • Cybersecurity
The Role
The Linux Engineer will manage and troubleshoot advanced Linux server issues, work closely with clients to address their technology needs, and collaborate with team members to improve service responses. The role requires on-call availability and flexibility for client implementations and system upgrades, alongside robust documentation and training responsibilities.
Summary Generated by Built In

Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments industries. The company has extensive experience supporting the alternative investment space, specializing in hedge funds, private equity firms and asset managers. Agio offers technology hosting, monitoring, management, helpdesk, disaster prevention and recovery, as well as managed security, 360° cybersecurity programs, virtual CISO (vCISO) support and cybersecurity consulting. 

We have team members in the US, UK, Canada, India and the Philippines. Our remote work policy allows us to accommodate our employees’ need for flexibility. Our family forward mentality and work-life balance focus empower our employees to live their best life at Agio.

WE OFFER:

  • Remote work arrangement
  • Comprehensive health benefits including vision, dental, disability, life insurance, and more with immediate coverage
  • An inclusive parental leave policy
  • Uncapped paid vacation time off
  • 10 paid holidays
  • 10 paid sick days
  • 32 hours of paid volunteer time off
  • RRSP matching
  • Training and growth opportunities
  • A multicultural and diverse team
  • A supportive work environment
  • Social events
  • Agio swag
  • And more

JOB SUMMARY 

  • Must be a self-starter, able to work through issues from start to finish with little assistance, reporting on root cause providing recommendations for resolution. 
  • Should have previous hands on Linux server experience and must be comfortable with taking escalations on advanced server issues from the rest of the support organization.   
  • On-call is required as a part of this roleEngineer would be expected to be available when necessary to take escalations from systems engineers and team leads.   
  • Must be flexible to work long days or weekends when necessary for client implementations, systems upgrades, or other projects. 
  • Expected to work as part of a team, not on an island, and be openly collaborative when working through issues with other team members so they can address issues during future occurrences.   

The schedule for this role is Monday to Friday 9am to 6pm Eastern Time.  It also requires availability for a rotating on-call schedule.

RESPONSIBILITIES 

  • Speak to clients regarding their technology needs and making recommendations  
  • Troubleshoot issues promptly and perform Root Cause Analysis 
  • Work cases from a ticketing system and provide quality updates to clients and team 
  • Document all work completed and train support staff on client systems 

REQUIREMENTS 

  • 7+ years Linux server administration experience including but not limited to: 
    • Strong understanding of Linux patch/package management. 
  • Strong understanding of File System Technologies including (NFS, GlusterFS, AutoFS, Samba, CIFS)   
    • Strong understanding of OS performance tuning. 
    • Strong understanding of rsync. 
    • Strong understanding of using OS tools to diagnose hardware issues 
    • Shell scripting 
  • 4+ years Storage/Network experience from Linux/UNIX perspective  
    • Ability to troubleshoot SAN issues  
    • Ability to troubleshoot iSCSI. 
    • Ability to troubleshoot networking issue 
  • 3+ years in centralized authentication services, e.g. Centrify  
  • 3+ years in Automation tools, e.g. Puppet/Ansible
  • Experience working with Docker containers 
  • VMWare ESXi preferred 
  • Candidates lacking this experience in the areas will be expected to learn these technologies quickly and apply their knowledge to client environments.


#LI-REMOTE

Agio is a blend of who we are and what we aspire to be. As an equal opportunity employer, we embrace diversity and are committed to creating an inclusive culture that allows each of us to do our best work and be our best selves. 

We welcome all interested individuals to apply and encourage applications from people with disabilities, diverse ethnic and cultural origins, veteran status, and people from all races, religions, gender identities, sexual orientations, and expressions. We encourage you to apply if you see a fit between you and the opportunity.

Top Skills

Linux
The Company
Belfast, Northern Ireland
335 Employees
On-site Workplace
Year Founded: 2010

What We Do

Agio is a hybrid cybersecurity and managed IT organization that combines predictive intelligence with human brilliance to empower clients with next-generation cyber protection and technology support. We believe service value should be measured by our ability to predict and prevent problems before they happen, not by how many problems we fix. By investing in AI and proactive issue prevention, we’re moving the MSP model forward to accommodate evolving trends that demand a new approach to technology delivery and support.

With more than 300 employees, our culture prioritizes frequent and timely communication to provide unrivaled, highly personalized service across all of our solutions, including extended detection & response, cybersecurity governance, virtual CISO (vCISO) support, technology hosting, monitoring, management, global service desk, desktop as a service, disaster prevention, and recovery. Agio is headquartered in New York, NY, with additional offices around the world. For more information, please visit www.agio.com.

Jobs at Similar Companies

Jobba Trade Technologies, Inc. Logo Jobba Trade Technologies, Inc.

Customer Success Specialist

Cloud • Information Technology • Productivity • Professional Services • Software
Remote
Hybrid
Chicago, IL, USA
45 Employees

Silverfort Logo Silverfort

Marketing Analyst

Information Technology • Sales • Security • Cybersecurity • Automation
Remote
United States
357 Employees

InCommodities Logo InCommodities

Senior Software Developer - NA

Information Technology • Machine Learning • Analytics • Energy • Automation • Renewable Energy
Hybrid
Austin, TX, USA
234 Employees

Similar Companies Hiring

Silverfort Thumbnail
Security • Sales • Information Technology • Cybersecurity • Automation
GB
357 Employees
Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Cloud
Chicago, IL
45 Employees
InCommodities Thumbnail
Renewable Energy • Machine Learning • Information Technology • Energy • Automation • Analytics
Austin, TX
234 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account