This is a remote position.
Position Title
Linux Administrator (L1 Support Engineer)
Job Summary
We are looking for a motivated Linux L1 Administrator to provide first-level support for Linux servers and infrastructure. The role involves monitoring system performance, handling incidents, performing routine administration tasks, and ensuring server availability in a 24x7 production environment. Candidate should have a foundational understanding of Linux operating systems, networking, troubleshooting, and IT service management processes.
Roles & Responsibilities
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Monitor Linux servers, applications, and services using enterprise monitoring tools.
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Monitor CPU, Memory, Disk, Swap, Network, and Process utilization.
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Respond to alerts and incidents generated by monitoring platforms.
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Escalate unresolved issues to L2/L3 teams as per escalation matrix.
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Perform daily server health checks.
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User account creation, modification, and deletion.
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Password resets and account unlocks.
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File system and directory permission management.
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Basic package installation and updates using: YUM/DNF ,APT ,RPM
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Diagnose and resolve basic Linux OS issues.
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Analyze system logs and identify recurring issues.
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Handle service restart requests and basic troubleshooting.
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Ensure ticket updates and SLA compliance.
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Participate in shift handovers and operational reviews.
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Verify backup completion status.
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Monitor disk usage and filesystem growth & File system management.
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Perform log rotation and cleanup activities.
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Coordinate server reboot and maintenance activities.
Operating Systems
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Red Hat Enterprise Linux (RHEL)
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CentOS
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Ubuntu Linux
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Oracle Linux
Networking Basics
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TCP/IP
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DNS
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DHCP
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SSH
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FTP/SFTP
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Ping, Traceroute, Telnet,
Preferred Certifications
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Any Linux version and vendor.
Cloud Knowledge
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Any Cloud platform hand on and infra knowledge
Skills Required
- Foundational understanding of Linux operating systems
- Basic networking knowledge, including TCP/IP, DNS, DHCP, SSH, FTP/SFTP, Ping, Traceroute, and Telnet
- Experience or knowledge with Linux server monitoring and incident response
- Understanding of IT service management processes and SLA compliance
- Hands-on infrastructure knowledge with any cloud platform
- Linux certification from any version or vendor
What We Do
Elfonze Technologies is a Bengaluru-based technology and engineering services company that helps organizations modernize enterprise operations. Its offerings include Oracle ERP and enterprise applications, cloud and DevOps services, digital transformation, product engineering, connected supply-chain solutions, AI platforms, cybersecurity, staff augmentation, and managed solutions. The company serves global clients through IT consulting, technology delivery, and specialized supply-chain expertise, emphasizing innovation, operational excellence, and business-process improvement.
