Line Manager for Clinical Project Manager

Posted Yesterday
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16 Locations
In-Office or Remote
Senior level
Healthtech
The Role
Provides line management, coaching, functional oversight, and career development for Clinical Project Managers within a sponsor-dedicated FSP model. Responsibilities include performance management, onboarding, competency assessments, workload and resource planning, operational reporting, stakeholder engagement, quality and regulatory compliance, recruitment support, escalation management, and continuous improvement. The role requires strong clinical project delivery experience, leadership capability, knowledge of ICH-GCP, and experience with global studies in a CRO, pharmaceutical, or sponsor-dedicated environment.
Summary Generated by Built In
About the role

Are you an experienced Clinical Project Manager who enjoys developing others, building strong teams, and helping colleagues succeed?

We are looking for a CPM Line Manager to join our cFSP team and provide leadership, coaching, and functional oversight to an assigned group of Clinical Project Managers.


This opportunity could suit an established people manager, but previous formal line management experience is not essential for the right candidate. We are also keen to hear from high-performing Senior or Lead Clinical Project Managers who have demonstrated leadership through mentoring, coaching, study team oversight, stakeholder management, or similar responsibilities and are ready to take the next step in their career.


The successful candidate will combine a strong clinical project management background with excellent communication and stakeholder management skills, a collaborative leadership style, and a genuine passion for developing people.


Experience leading global clinical studies within a sponsor-dedicated/FSP model, CRO, or large pharmaceutical environment will be particularly relevant to this opportunity.


What you will be doing

As a CPM Line Manager, you will provide dedicated line management, leadership, coaching, and functional oversight to an assigned team of Clinical Project Managers within the cFSP model.


Your responsibilities will include:

  • Conducting regular 1:1 meetings with direct reports, providing coaching, performance feedback, career development support, and oversight of project responsibilities.
  • Setting clear performance expectations and objectives and supporting ongoing performance management.
  • Coaching and mentoring team members to support their professional growth, leadership development, and longer-term career progression.
  • Leading the onboarding, training, and integration of newly hired CPMs into the cFSP model.
  • Completing and reviewing competency assessments and individual development plans with direct reports.
  • Monitoring team performance, engagement, workload, training completion, and development needs.
  • Supporting employee engagement initiatives and contributing to action planning based on employee feedback.
  • Ensuring CPMs understand their responsibilities within the client-led work package and product delivery model, including appropriate communication, escalation, and adherence to required standards.
  • Ensuring work is conducted in accordance with applicable processes, policies, procedures, quality standards, SOPs, and regulatory requirements.
  • Reviewing resource allocation and workload across the CPM team and partnering with leadership on capacity planning, succession planning, and backfill activities.
  • Producing and presenting team status reports, resource summaries, and operational updates for functional and senior leadership.
  • Supporting direct reports with expectations relating to resource management, time reporting, compliance, training, and operational discipline.
  • Partnering with functional leadership, client stakeholders, and operational teams to support effective resource management and clear ways of working.
  • Driving continuous improvement activities and encouraging the sharing of best practices across the CPM team.
  • Representing the CPM line management function during internal meetings, governance discussions, talent reviews, and client-facing forums as required.
  • Supporting recruitment, interviewing, onboarding, and workforce planning activities for the CPM function.
  • Serving as an escalation point for team members and providing guidance on people-related, operational, and resource management challenges.
  • Promoting a culture of accountability, collaboration, inclusion, engagement, and continuous development across the team.
  • Participating in functional, organizational, and client-driven initiatives supporting talent development, resource management, and strategic business objectives.

What we are looking for

We are looking for someone with strong clinical project management experience who can demonstrate both successful project delivery and the ability to lead, influence, and develop others.


You will ideally bring:

  • A Bachelor's degree in life sciences or a related field, or an equivalent combination of education, training, and relevant experience.
  • At least 5 years of clinical research experience, including minimum 3 years of leadership experience.
  • Strong clinical project management experience, ideally including responsibility for global studies.
  • Experience within a sponsor-dedicated/FSP model, CRO, or large pharmaceutical environment.
  • Previous formal people management experience is valuable, but not essential. Leadership experience gained through mentoring, coaching, study team oversight, or similar responsibilities will also be considered.
  • A strong understanding of clinical trial conduct and applicable clinical research regulatory requirements, including ICH-GCP and relevant local regulations and guidelines.
  • A proven ability to deliver projects successfully against quality and timeline expectations.
  • Strong stakeholder engagement and relationship management skills, including the ability to work effectively with clients, colleagues, and senior stakeholders.
  • Excellent communication and interpersonal skills.
  • Strong coaching, influencing, negotiation, judgment, and decision-making capabilities.
  • Good problem-solving skills and the ability to proactively identify and address performance or operational challenges.
  • The ability to establish effective working relationships across functions and geographies, with awareness and understanding of cultural differences.
  • A collaborative and inclusive leadership style with a genuine interest in supporting the development and success of others.
  • Strong organizational and computer skills, including MS Office applications.

Above all, we are interested in individuals who demonstrate leadership potential, strong stakeholder engagement, sound operational judgment, and a proven track record of successful clinical project delivery.


Ready for your next step?

If you are already an experienced people manager, or an accomplished Clinical Project Manager who has naturally taken on leadership, mentoring, or coaching responsibilities and is now ready to move into formal line management, we would love to hear from you.


This is an opportunity to combine your clinical project management expertise with people leadership, helping a team of CPMs grow, perform, and succeed while contributing to the continued development of our cFSP partnership.


Apply today and take the next step in your leadership journey with IQVIA.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Skills Required

  • Bachelor's degree in life sciences or a related field, or equivalent education, training, and relevant experience
  • At least 5 years of clinical research experience
  • At least 3 years of leadership experience
  • Strong clinical project management experience, ideally involving global studies
  • Experience in a sponsor-dedicated/FSP model, CRO, or large pharmaceutical environment
  • Understanding of clinical trial conduct and applicable regulatory requirements, including ICH-GCP and local regulations
  • Demonstrated successful project delivery against quality and timeline expectations
  • Strong stakeholder engagement and relationship management skills
  • Excellent communication and interpersonal skills
  • Coaching, influencing, negotiation, judgment, and decision-making capabilities
  • Problem-solving skills and ability to address performance or operational challenges
  • Ability to establish relationships across functions and geographies, with cultural awareness
  • Collaborative and inclusive leadership style with interest in developing others
  • Strong organizational and computer skills, including Microsoft Office applications
  • Formal people management experience

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
HQ: Durham, NC
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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