Lifecycle Marketing Manager

Posted Yesterday
Be an Early Applicant
Hiring Remotely in United States
Remote
Mid level
Big Data • Fintech • Software • Financial Services • Cryptocurrency
The ultimate investing platform for financial data and analytics
The Role
Own activation and engagement funnels: map customer journeys, quantify funnel leaks, run experiments (email, in-app, onboarding, pricing prompts), own lifecycle communications, define KPIs, use data and AI for segmentation, scoring, and personalization to drive paid conversions and retention.
Summary Generated by Built In

Koyfin is a fast growing fintech company building a powerful, intuitive analytics platform used by financial advisors and individual investors to research ideas, manage portfolios, and grow their businesses. We believe every investor deserves world-class research tools without the complexity or price tag of legacy platforms.

Our impact so far:
🚀 One of the fastest-growing platforms for financial advisors, driven by product-led growth
🥇 Recognized by users as a top-rated investment solution on G2
🏆 Rated as the top research platform for user satisfaction in the Kitces survey, the largest survey in the advisor industry


About the role

Koyfin has achieved strong product-market fit and profitable growth. The next phase is about turning more of our top-of-funnel into activated, paying users and engaging the base we already have.

As a Lifecycle Marketing Manager reporting to the CEO, you will own some of the highest leverage parts of the business: free user activation, lifecycle email marketing, in-app messaging, onboarding flows, expansion identification, and the experiments and lead scoring systems that power all of it.

This role is for a product manager who thrives on ownership and execution in messy, data-driven problems. You will take ambiguous funnels, dig into the data, run experiments, make judgment calls, and work closely with executives and team leads to turn real user behavior into shipped product and shipped communications.


What you’ll be doing?
  • Map the full customer journey end to end, from signup to the moments that predict paid conversion, and then to the behaviors that signal long-term engagement

  • Quantify the breakages: where does the funnel leak, by how much, and against which user segments

  • Design and run experiments to address the largest breakages using the tools best suited to each opportunity, including in-app prompts, email, onboarding redesign, pricing prompts, and feature surfacing

  • Own the full lifecycle communication stack: email, in-app messages, push, tooltips, empty states, upgrade prompts, and win-back campaigns

  • Define success with clear KPIs, track them on a regular cadence, and keep the team aligned around them

  • Use AI aggressively for lifecycle copy, segmentation, lead scoring, alerts, and personalization


What we’re looking for
  • You've done growth, lifecycle, or customer marketing PM work at a high-volume business, ideally Prosumer SaaS or Consumer

  • You've created and shipped lifecycle email programs and in-app messaging campaigns

  • You're analytical first. You think in funnels, cohorts, and decile scoring

  • You want to do the work, not manage a team doing it

  • You have experience automating parts of your own job

  • You're curious and ask "why is this number what it is" before anyone tells you to

  • Bonus: experience in fintech, wealthtech, or a product with both free and paid tiers


What we offer
  • Work on a real problem with meaningful leverage, in partnership with Koyfin’s leadership team

  • A fully remote, results-driven team that ships real product and learns directly from users

  • Competitive compensation, including stock options

  • Full benefits package including medical, dental, and 401(k) contributions

  • A product-led company that values craftsmanship, accountability, and getting things done

At Koyfin, impact comes with responsibility. We expect independent thinking, sound judgment, and ownership of outcomes. We value clear communication, intellectual honesty, and continuous improvement. You’ll be trusted to make decisions, contribute thoughtfully, and raise the standard of the work around you.

Our hiring process is thoughtful and efficient, typically including an HR conversation, role-specific interviews, and a final discussion with leadership.

Koyfin is an equal opportunity employer committed to building a diverse and inclusive team.

Skills Required

  • Experience in growth, lifecycle, or customer marketing product work at a high-volume business
  • Created and shipped lifecycle email programs and in-app messaging campaigns
  • Hands-on operator who executes work (not managing a team)
  • Strong analytical skills: funnels, cohorts, decile scoring, and KPI tracking
  • Experience designing and running experiments (A/B tests) across onboarding, pricing, and feature surfacing
  • Experience owning lifecycle communication stack: email, in-app messages, push, tooltips, upgrade prompts, win-back campaigns
  • Experience automating parts of your work (automation tools, scripting, or tooling)
  • Experience using AI for copy, segmentation, personalization, or lead scoring
  • Experience in fintech, wealthtech, or freemium/paid-tier products
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The Company
Miami, FL
30 Employees
Year Founded: 2016

What We Do

Koyfin is a financial data and analytics platform for researching stocks and understanding market trends. Our data coverage includes stocks, ETFs, mutual funds, FX, bonds, economics, news, and Twitter so you can have a god-like view of the markets. Koyfin is free, so go and try it!

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