Lifecycle Marketing Manager

Posted 2 Days Ago
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San Francisco, CA, USA
Hybrid
Senior level
Fintech • Payments • Financial Services
The Role
Own post-activation lifecycle marketing from onboarding through retention, designing personalized, segmented campaigns across email, SMS, in-app messaging, and push. Analyze performance data, run experiments, optimize engagement and lifetime value, and govern the communications ecosystem. Partner with Engineering and Operations on cross-functional initiatives while using AI tools to automate analysis, research, and campaign development.
Summary Generated by Built In
About Atlas

At Atlas, we believe the financial system should work for everyone. We’re building a modern rewards credit card and banking platform designed to grow with our members - helping them build credit on autopilot with 0% APR, no late fees, and premium rewards. By replacing harsh penalties with empathy and smart technology, we are making stress-free financial progress accessible to millions.

We are a product- and technology-obsessed team with roots at Facebook, Amazon, Robinhood, and Uber. If you’re ready to build a high-impact product that democratizes opportunity and accelerates financial empowerment, join us.

About the role

We’re looking for a Lifecycle Marketing Manager to design and optimize the programs that engage, retain, and grow our members across their entire journey with Atlas, from top of funnel through activation and long-term retention, with a clear focus on driving engagement, retention, and user lifetime value (LTV).

We want a marketer with experience building targeted campaigns across all channels we own (email, SMS, in-app messages, push) and connecting those touchpoints to the broader, lifecycle goals that shape how members experience Atlas. You’ll turn performance data into segmentation, automation, and personalization strategies that move the business, and you’ll use AI tools to drive efficiency and output.

This is a hybrid role based in San Francisco. Team members are expected to come into the office two days a week.

What you’ll do
  • Own post-activation lifecycle strategy: from onboarding to long-term retention, building targeted campaigns that drive engagement, retention, and member LTV.

  • Turn segments into personalized campaigns: define the segments that matter and translate them into targeted, personalized campaigns across multiple channels.

  • Continuous experimentation: data-driven hypotheses and run experiments to continuously optimize lifecycle campaigns and transactional communications

  • Steward our communications ecosystem: develop and own channel guidelines and governance, preserving the quality and integrity of every message we send members.

  • Leverage AI to compress the work: use AI tools to automate analyses, accelerate research, and remove busywork so the team ships faster.

  • Partner cross-functionally: build strong relationships across Engineering and Operations to deliver on shared strategies for large, cross-functional initiatives.

What we’re looking for
  • 4-6+ years of experience in lifecycle, growth, or related marketing

  • A proven track record of running successful campaigns against targeted segments across multiple channels (email, SMS, in app messages, push)

  • Strong analytical skills; comfort with pulling data, performing analyses, and reporting on performance to drive key business decisions and outcomes across the user lifecycle

  • The ability to work cross-functionally and exercise significant independent judgment.

  • Crisp written communication; high agency; low ego; bias to action, customer obsession.

What sets you apart
  • Fintech experience - bonus points if you’ve worked on credit, lending, or other consumer financial products.

  • Hands-on experience with key marketing platforms (Braze or similar).

  • Comfortable leveraging AI tools as a daily multiplier - for analysis, automation, research, and writing.

  • A strong self-starter mindset – adaptable and able to think critically to develop creative solutions with limited resources.

  • Strategic thinking; you naturally ask “why” and “what if,” not just “what happened.”

What we offer
  • Competitive salary and benefits with market leading equity. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

  • 401(k) match

  • Medical, dental & vision insurance

  • Unlimited PTO & work from home flexibility

  • Lunch & dinner at the office

Skills Required

  • 4-6+ years of experience in lifecycle, growth, or related marketing
  • Proven experience running successful campaigns for targeted segments across email, SMS, in-app messaging, and push channels
  • Strong analytical skills, including data extraction, analysis, and performance reporting
  • Ability to work cross-functionally and exercise significant independent judgment
  • Crisp written communication, high agency, low ego, bias to action, and customer obsession
  • Fintech experience, especially with credit, lending, or consumer financial products
  • Hands-on experience with Braze or a similar marketing platform
  • Experience leveraging AI tools for analysis, automation, research, or writing
  • Self-starter mindset and ability to develop creative solutions with limited resources
  • Strategic thinking and ability to develop hypotheses and ask why and what-if questions
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The Company
46 Employees
Year Founded: 2022

What We Do

Atlas is a financial technology company building a modern rewards credit card and banking platform with FDIC-insured bank partners. It focuses on people underserved by the financial system, offering access to credit and rewards while helping members build credit through a cash-flow-based approach. Its membership bundles card and banking features with savings automation, credit monitoring, and subscription management, aiming to make financial progress less stressful and more accessible.

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