Lending Strategy, Line Management Lead

Job Description
Intro Marketing Language
Join our team as the Lending Strategy Line Management Lead, where you'll leverage your expertise in the Card Lending industry to optimize credit decisioning processes, enhance client experiences, and drive strategic initiatives.
Job Summary
As the Lending Strategy Line Management Lead within the Small Business Credit Card team, you will oversee the Line Management experience in Lending, Fraud, and Verifications decisioning processes. You will be responsible for crafting strategic plans and building partnerships to boost retention and spending, streamline underwriting, and enhance decision efficiency and quality.
Job Responsibilities

• Develop a roadmap for business card Lending, Credit, and Fraud strategy initiatives to enhance automated decisions and lender efficiency.
• Maintain strong partnerships with Card Lending Services, Credit Risk, and other critical partners to ensure integrated plans.
• Prioritize opportunities and leverage partners to reimagine high credit line lending and reduce decision time.
• Communicate strategic roadmaps and priorities across key forums to identify efficiencies.
• Collaborate with Risk Governance, Legal, and Compliance to ensure regulatory adherence.

Required Qualifications, Capabilities, and Skills

• 7+ years of experience in card lending strategy, marketing, or operations; business credit card experience preferred.
• Results-focused self-starter with ability to manage multiple initiatives concurrently.
• Demonstrated ability to influence cross-functional teams and solve complex problems creatively.
• Proven track record of delivering meaningful results with accountability for high-quality work.
• Ability to work independently and develop a team when needed.
• Strong understanding of Agile methodology.
• Intermediate to expert level knowledge of JIRA, including dashboard creation and data analysis.
• Exceptional presentation skills with experience presenting to leadership across multiple levels.

Preferred Qualifications, Capabilities, and Skills

• Business credit card specific experience.
• Ability to bring disparate ideas together and communicate effectively.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.