Are you a detail-oriented professional who enjoys problem-solving, maintaining accuracy, and supporting exceptional member experiences? We're looking for a Lending Operations Specialist to join our growing team and play a vital role in ensuring the smooth processing and administration of consumer loans.
In this position, you'll help support the entire loan lifecycle, from loan setup and funding to quality assurance, compliance reviews, file maintenance, and member support. If you thrive in a fast-paced environment, enjoy working with loan documentation, and take pride in delivering outstanding service, we'd love to hear from you.
What You'll Do
- Set up and fund consumer loans accurately and efficiently
- Review loan documentation for accuracy, compliance, and quality assurance
- Process loan payoffs, payment corrections, and account maintenance
- Prepare payoff statements and maintain loan files
- Respond to member, employee, and third-party loan servicing requests
- Assist with title tracking, lien releases, insurance claims, and audit support
- Research and resolve loan-related issues while providing excellent service
What You'll Bring
- High school diploma or GED
- 1-3 years of banking, lending, loan operations, or related experience
- Strong attention to detail and organizational skills
- Excellent communication and problem-solving abilities
- Proficiency in Microsoft Word and Excel
The pay range for this position is $20/hr-24/hr based on experience.
Benefits of Employment with Maine State Credit Union:
In addition to our world-class culture, a fun and supportive work environment and opportunities to learn and grow, our employees appreciate the work-life harmony they are able to achieve as part of our team.
We are also proud of the benefits we offer:
- Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 97%
- HSA – generous employer contribution
- Employer funded HRA
- Employer-subsidized Dental and Vision Insurance
- 100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
- Accident Insurance
- Competitive wages, and annual evaluations with compensation adjustments
- Generous 401(k) employer match, plus annual discretionary contribution
- Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
- Education reimbursement - up to $5,000 annually for undergraduate
- Opportunities to volunteer in our local communities
- 100% Employer Paid EAP which includes 6 free mental health sessions
- Wellness Reimbursement of up to $150
Skills Required
- High school diploma or GED
- 1-3 years of banking, lending, loan operations, or related experience
- Strong attention to detail and organizational skills
- Excellent communication and problem-solving abilities
- Proficiency in Microsoft Word and Excel
What We Do
Maine State Credit Union is a community-focused financial institution founded in 1935. Serving over 36,000 members across Maine, it provides a wide range of trusted financial products and services, including personal and business banking, mortgages, and commercial loans. With a mission to put people before profits, the credit union is dedicated to fostering financial well-being and supporting the local communities it serves.
