Suzy, Inc. is an AI-first SaaS company looking for a Legal Operations & Technology Manager who can help us supercharge how the legal, compliance, and security teams operate. This role is not about paper-pushing or waiting for instructions — it’s about building, streamlining, and automating the way these functions deliver value across the company.
You’ll report directly to the General Counsel, driving projects forward with a get-it-done, tech-forward mindset. If you thrive on learning new tools, building workflows from scratch, and collaborating cross-functionally, this is the role for you.
We’re open to candidates from diverse backgrounds — legal ops, customer success, project management, RevOps, compliance, etc. What matters most is your ability to:
Learn and leverage new tech quickly (especially AI and automation tools).
Bring a self-starter, can-do, collaborative attitude.
Translate complex problems into simple, scalable processes.
Tech & Automation Focus
Research, test, and deploy AI and legal tech tools to automate contract reviews, reporting, and workflows.
Build scalable processes (playbooks, trackers, dashboards) to reduce manual work.
Integrate Salesforce, shared drives, and other systems for contracts hygiene and metadata tracking.
Core Ops Execution
Maintain contracts archive (MSAs, addenda, amendments, termination notices).
Log and track contract metadata (term, renewal, governing law, AI permissions).
Support order form workflows and contract lifecycle processes.
Centralize NDAs and build a searchable tracker for key terms.
Cross-Functional Partnering
Document workflows and playbooks
Partner with Enablement, Sales, Tech, and Finance to streamline handoffs and processes.
Support compliance projects, IP portfolio tracking, and policy creation.
We care less about where you’ve been and more about what you can do. That said, success in this role likely requires:
Demonstrated ability to adopt and master new technology (bonus if you’ve used AI tools, Salesforce, or contract management systems).
Strong project management and organizational skills.
Excellent communication and collaboration skills; people enjoy working with you.
A bias toward action: you can take an ambiguous problem, figure it out, and deliver a solution.
High attention to detail paired with a builder’s mindset.
Experience in legal ops, RevOps, customer success, or similar process/ops-heavy functions is a plus — but not required.
Type: Contractor - Must have your own legal entity
Compensation: $45-55/hr.
Location: Remote (U.S.-based).
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What We Do
Suzy is an end-to-end consumer insights platform that integrates quant, qual, and high-quality audiences into a single connected research cloud. Founded in 2018, Suzy is a real-time market research platform that aims to advance human understanding between consumers and enterprises everywhere at the speed of culture. Many of the biggest brands in the world use Suzy to deliver breakthrough products and experiences backed by data-driven decisions. Suzy has been recognized on Forbes’ list of America’s Best Startup Employers in 2021 and 2022, Inc. Magazine’s list of Best Workplaces of 2021 and 2022, BuiltIn Best Workplaces 2021 and 2022, and as a GRIT Top 50 Most Innovative Supplier in Market Research. Suzy is also a G2 High Performer, Leader, and Momentum Leader in 2022. Suzy has raised $100 million in venture capital funding from investors that include Bertelsmann Digital Media Investments, Foundry Group, H.I.G. Capital, North Atlantic Capital, Tribeca Venture Partners, Triangle Peak Partners, and Kevin Durant’s 35 Ventures. Learn more at www.suzy.com.
Why Work With Us
Every Suzy team member has an entrepreneurial attitude, a love for problem-solving, collaborating, and lots of hustle. We are humble, positive, hilarious, and genuinely love getting things done! Not to mention our perks (snacks, dog-friendly office, insane parties). We are incredibly proud of our award-winning culture.
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