Legal Operations Specialist - Systems, Knowledge Management and Training

About the Department
The Legal department is comprised of our Legal and Patents functions. We depend on our legal team to help drive growth and maintain the highest level of standards and practices across all of our legal efforts. It's a tall order, which is why we only hire those who thrive on protecting the interests of our patients, employees and business, all while creating and implementing efficient and innovative solutions. As part of the team, you'll work with employees across the organization to oversee legal matters and provide guidance on strategies that drive business and policy priorities and shape the reputation of Novo Nordisk Inc. (NNI). At Novo Nordisk, your skills, dedication and ambition will help us change lives for the better. In exchange, we'll offer you an opportunity to work with extraordinary talent and benefit from a range of possibilities for professional and personal development. Are you ready to realize your potential?
This position is located in Plainsboro, New Jersey and follows all Novo Nordisk Inc. guidance for remote/in office dedicated time. EST time zone hours.
The Position
Will focus on legal systems, training, and knowledge management and play a pivotal role in ensuring the smooth functioning of legal operations within the legal organization. Responsible for management and administration of legal systems, providing training on legal tools and processes, and overseeing knowledge management to support the legal team's efficiency and effectiveness. Will drive initiatives to implement and/or improve legal system utilization and process optimization.
Relationships
Reports to Lead, Legal Operations and Projects. Will partner and collaborate with internal teams including Legal, Finance and Procurement to achieve operational objectives in support of legal strategy. Interacts with individuals in other NNI departments, global headquarters, and affiliate companies. Also interacts with external law firms, eDiscovery and software vendors, and business entities.
Essential Functions
Legal Systems Management

• Administer and maintain legal systems, including but not limited to contract management, e-billing, matter management, and document management systems
• Collaborate with IT and external resources to ensure the optimal performance and integration of legal systems
• Troubleshoot system issues and provide user support as needed
• Review and draft related policies, procedures, QRGs and reference materials

Training and User Support

• Develop and deliver training programs and materials for legal tools, systems, and processes to enhance end user proficiency and adoption
• Offer ongoing user support and guidance to address system-related inquiries and challenges

Knowledge Management

• Establish and maintain a comprehensive knowledge management framework for legal documents, templates, and best practices
• Implement strategies to capture, organize, and disseminate legal knowledge effectively across the legal team

Process Improvement

• Identify opportunities to streamline legal operations through system enhancements, automation, and process optimization
• Collaborate with stakeholders to implement improvements and drive operational efficiencies

Compliance and Data Security

• Ensure legal system compliance with company data privacy and internal security policies
• Monitor data integrity and implement measures to safeguard confidential legal information
• Handle highly confidential matters with discretion and judgment

Qualifications

• A Bachelor 's degree, (preferably in Technology, Business, Information Management or related field) required; relevant experience may be substituted for degree where appropriate
• A minimum of 8 years of experience in legal operations, legal technology or knowledge management within a legal setting required
• Proficiency in utilizing legal systems such as matter management, e-billing, and document management platforms
• Strong understanding of legal processes and workflows
• Excellent communication and training skills to effectively convey technical information to non-technical users
• Familiarity with data privacy regulations and information security best practices
• Ability to collaborate cross-functionally and drive process improvements
• Relevant certifications in legal operations, project management, or information technology a plus
• Pharmaceutical or other regulated industry experience preferred
• Ability to work autonomously with minimal guidance
• Comprehensive understanding of the business and day-to-day operations
• Effective time management skills. Ability to handle multiple projects simultaneously
• Strong analytical, research, and organizational skills required
• Strong verbal and written communication skills required
• Self-starter; flexible, customer-focused, and have a professional demeanor
• Must be proficient in Microsoft Office, Excel and Powerpoint

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.