LEGAL OPERATIONS PROGRAM MANAGER - EDISCOVERY

Posted 18 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
Senior level
Aerospace • Security • Energy • Industrial
The Role
Manage eDiscovery operations, including legal holds, preservation, collection, and data transfers. Coordinate with vendors and ensure compliance with legal requirements.
Summary Generated by Built In

You will report directly to our Senior Director, Legal Operations and will work out of our Charlotte, NC location on a Hybrid work schedule.

The eDiscovery Program Manager runs the day-to-day eDiscovery program supporting the Litigation CoE, Legal, and Compliance. This role manages the operational lifecycle of matters including legal holds, preservation, defensible collection, and secure transfer for litigation, investigations, compliance matters, and subpoena responses. You are the primary operational point of contact for eDiscovery workflows—administering ESI tools, coordinating stakeholders and vendors, and ensuring consistent execution and documentation.

Responsibilities

eDiscovery Operations/Program Management

  • Manage end-to-end eDiscovery execution: intake, scoping, custodian identification, legal holds, preservation, collection, data processing, and performing secure data transfers to support Honeywell attorneys, outside counsel, and internal investigations
  • Triage requests, develop scope with legal teams and external vendors, set priorities, and manage timelines across multiple matters
  • Track matters, legal holds, and collections in the case/hold management systems; maintain clear status updates and documentation
  • Manage SOPs, templates, and chain-of-custody records to ensure consistent, defensible execution
  • Flag recurring issues, risks, and bottlenecks and recommend practical workflow improvements
  • Manage/administer preservation-in-place within Microsoft 365/Purview as required
  • Conduct and oversee defensible forensic collections across common enterprise sources (email, Teams, SharePoint, endpoints, cloud apps); perform basic quality control and coordinate secure data transfers to vendors/outside counsel
  • Administer eDiscovery tools (e.g., Relativity One, legal hold, case management): workspace/setup support, access provisioning, imports/exports, troubleshooting, and user guidance
  • Coordinate with internal teams (Legal, Compliance, IT, InfoSec, HR) and service providers to complete tasks on schedule; confirm deliverables and resolve exceptions
  • Manage activities relating to status reports and core metrics (volume, cycle time, hold compliance, vendor activity/spend) and escalate risks/issues as needed

Knowledge & Skills

  • Working knowledge of EDRM and defensible eDiscovery practices
  • Hands-on experience with legal hold tools, Microsoft Purview eDiscovery and Relativity
  • Familiarity with processing/ECA concepts and common workflows (including analytics/TAR basics)
  • Experience performing forensic collections of Microsoft 365 data and other enterprise data sources (cloud, on-prem, and endpoints)
  • Clear communication and project management skills to run multiple matters under deadlines
Qualifications

YOU MUST HAVE

  • 5+ years of eDiscovery operations/litigation support experience (holds, preservation, collection, and coordination through review) or 3+ years and master’s degree in related field
  • Excellent communication skills to interact with attorneys, IT professionals, and vendors
  • Project management experience, proven ability to manage multiple complex, deadline-driven projects simultaneously
  • Immediate capability to manage data compliance in Microsoft 365 and execute eDiscovery projects in Relativity

WE VALUE

  • Bachelor’s degree or equivalent experience, in Computer Science or a legal field
  • eDiscovery/digital forensics certification (ACEDS, EnCE, RCA, or similar)
  • Experience supporting complex matters in a corporate legal department, law firm, or service provider

 

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/


The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: April 20, 2026

About UsHoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Skills Required

  • 5+ years of eDiscovery operations/litigation support experience
  • Excellent communication skills to interact with attorneys, IT professionals, and vendors
  • Project management experience for complex, deadline-driven projects
  • Immediate capability in Microsoft 365 for data compliance

Honeywell Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Honeywell and has not been reviewed or approved by Honeywell.

  • Retirement Support Retirement plans feature a notably strong company 401(k) match with vesting after three years, enhancing long-term savings security. Additional tax-advantaged accounts and company contributions for eligible earners further strengthen financial preparedness.
  • Leave & Time Off Breadth Time off policies include flexible or unlimited vacation for many salaried roles and a broad observed-holiday schedule, providing manager-approved flexibility. This structure supports rest and work-life balance across varied needs.
  • Parental & Family Support Parental leave offers paid time for birth, adoption, or foster care that can be taken consecutively or intermittently. The design enables practical flexibility in how family leave is used.

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The Company
HQ: Charlotte, NC
110,269 Employees
Year Founded: 1906

What We Do

Honeywell is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

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