If you're obsessed with technology and love grinding on complex systems, this is where you'll showcase your technical skills while solving hands-on operational challenges for law firm owners.
You'll deploy CRM configurations, project management systems, automation workflows, API integrations and AI implementations while identifying business bottlenecks and designing solutions that streamline entire practices.
You'll be the technical problem-solver who walks into a struggling firm, identifies the exact operational issues killing their growth, then builds and deploys the technical solutions that unlock millions in revenue potential.
Location requirementsPlease note that this role accepts candidates from the following regions: Poland, Romania, Czechia, Ukraine, Estonia, Latvia, Lithuania, Hungary, Bulgaria, Serbia, Slovakia, Slovenia, Croatia, Montenegro, Moldova, North Macedonia, Albania, Bosnia & Herzegovina, Portugal, Greece, Georgia, Kazakhstan
About Swans• Our Company: We are a fast-moving consulting & implementation agency that improves the way US law firms use technology to deliver better services to their clients.
• Our Team: We're currently an international team of 15 and expect to grow to 50+ in the next 12 months.
• Our Culture: We are fun, intense, results-oriented, and driven to change our industry forever.
Day in the lifeHands-on technical work daily, involving system design, implementation & operational problem-solving. 75% system building, 25% operational analysis & client interaction.
Analyze law firm technology challenges and operational bottlenecks
Configure CRMs & Case Management systems to solve for the bottlenecks
Build analytics dashboards and data pipelines that reveal actionable insights
Design automation workflows using tools like Zapier, Make, and n8n
Deploy and train client teams on AI solutions (Gemini, ChatGPT, Claude) that actually drive impact
Build working relationships with clients
Autonomously get insights from & present to client teams
We are tool-agnostic and believe in using the best solution for the problem. You will gain deep expertise in a variety of best-in-class platforms (both generic and legal-specific).
Why this changes everything for youIf you're tired of corporate bureaucracy and slow career progression, this is where ambitious technical professionals unlock their full potential. You'll showcase your expertise in operational problem-solving while working with the latest AI and automation technologies that create exponential opportunities.
You'll make meaningful technical impact from month one - no committees, no approvals, just you working with your clients to identify operational problems and implement technical solutions that directly transform business efficiency.
Every client engagement is your laboratory for mastering both the newest technology and operational optimization.
What we needClient-ready communication skills - You'll present to law firm staff and senior executives, you will need to translate complex technical concepts to a non-tech-savvy audience
Systems thinking approach - You naturally see how technical solutions connect to business outcomes, and can solve hard problems autonomously
Builder mentality - You genuinely enjoy the process of designing, testing, and perfecting systems with high attention to detail
Technical experience - Proven track record of deploying & configuring CRMs, Project Management systems, and Automation tools (Low-Code/No-Code)
Ownership mentality - You like to get your hands dirty and pull through challenges autonomously, you take pride in your work and don't need micromanagement
Curiosity - You are excited to learn new tools & skills and can do so quickly, you are eager to adapt your approach if someone shows you a better way of solving a problem, you are coachable
Professional English fluency - You'll advise successful US-based law firms, B2 level at a minimum
2-5 years of experience in similar roles
Experience in client-facing roles and/or consulting, especially for SMEs
Experience with CRMs (e.g. HubSpot, Salesforce, Zoho, Pipedrive)
Experience with Project Management/ERP Systems (e.g. Asana, Monday.com, Airtable, ClickUp, SAP)
Experience with automation tools (e.g. Zapier, Make, n8n, MS Power Platform)
Experience with GenAI (e.g. Gemini, OpenAI, Anthropic, DeepSeek)
Experience with data analysis (e.g. BigQuery, Looker Studio, PowerBI, Tableau)
Experience working with REST APIs (integration)
Track record of learning complex tools quickly and applying them to business problems
(Optional) Experience with legal tools (e.g. Clio Manage and Lawmatics) or working in a law firm is a plus, but NOT a requirement
Portfolio preferred - showcase projects that demonstrate your systematic problem-solving approach.
This role will NOT be a fit ifYou are looking for a relaxed 40-hours job environment, this job is INTENSE and you will be pushed to your limits on a daily basis
You want to be assessed on your inputs, this role will require you to own your OUTPUTS and your clients' results
You prefer to work in a managerial capacity, this role requires HANDS-ON building & deployment of systems and interacting with clients, you will own your projects end-to-end
You prefer pure technical implementation without business interaction, this role requires operational analysis skills and direct client COLLABORATION as well as technical execution
You're looking for hands-on coding opportunities, our team works exclusively with low-code and NO-CODE platforms rather than traditional development
This role is for those who want to own their impact, accelerate their growth, and build systems that matter.
Location & scheduleFully Remote, with quarterly in-person meetups in locations all over the globe chosen by popular vote of team members (potential lineup for next year: USA, Tokyo, Dubai, Bangkok)
Flexible Schedule, but required availability for client meetings Mon - Fri, morning US hours (afternoon-evening Eastern European Time)
CompensationCompetitive salary
Performance-based bonus & promotion path
Flexible benefits
Career-defining growth investment: we spent over $100,000 on team development last year – executive coaching, certifications, and training that accelerates your career beyond any traditional path
The legal industry is broken – outdated, overpriced, and structurally rigged against innovation and access. Today, 92% of low-income households can’t afford legal help, and meaningful reform is blocked by laws that prohibit non-lawyers from owning or operating law firms.
This shuts out entrepreneurs and business leaders who drive real change. At the same time, firms are confined by state-level regulations that make it hard to scale across jurisdictions, limiting competition and protecting inefficiency. While other industries have embraced technology, law firms are still stuck in the past – reliant on paper, billable hours, and outdated systems.
Our mission is to change that. By equipping law firms with cutting-edge tech and world-class operations, we will push the industry 10 years forward – delivering faster, better, and more affordable legal services at scale.
Swans Core ValuesValue alignment is non-negotiable. Because of the close collaboration with the founding team and the direct impact on clients, it's essential that you genuinely connect with and embody our commitment to Care. Our standards are high - historically, only 3% of candidates possess the rare combination of technical aptitude, problem-solving skills, and cultural alignment we require.
Care for Ourselves: We push ourselves to grow every day. We take full responsibility for our lives and choices. That means taking care of our mental, physical, and emotional health so we can consistently show up at our best. If we’re not growing, we’re falling behind.
Care for Our Team: We work as one team. No internal competition, no egos. We help each other win and give honest feedback when something’s off. We check in, offer help before it’s asked for, and never let a teammate struggle alone. If one of us fails, we all do. If one of us wins, we all benefit. When someone needs something, do it better and faster than expected.
Care for Our Clients: We focus on real outcomes, not just fulfilling requests. Clients trust us to solve the right problems, not just follow instructions. That means delivering practical, effective solutions that actually move the needle. It also means managing relationships with clear communication and follow-through.
Care for Swans: Swans exists because a group of people believed in the vision and put skin in the game. For this to work long-term, we need to protect and grow the company. That means putting Swans first when it matters. When the company wins, we all win. That includes making sure our early backers see the return they deserve.
Care for Our World: Low-income households receive no or inadequate legal help for 92% of their legal problems. This gap leaves millions navigating critical issues like housing, healthcare, and family matters without the support they need. We are on a mission to create a more just and equitable society by making legal services accessible across all income levels.
Top Skills
What We Do
We started as Automation for Lawyers, helping firms eliminate inefficiencies and manual tasks through automation.
But as we grew, so did our vision.
We realized true transformation isn’t just about automation, it’s about strategy, growth, and building law firms that thrive.
That’s why we created Swans, shifting our focus from simply removing inefficiencies to turning law firms into sustainable, profitable businesses.
WHAT We Do
Smart Systems. Bigger Profits. More Freedom.
1. Smart Systems: We build automation that aligns with your business goals.
2. Bigger Profits: We optimize your firm for long-term financial growth.
3. More Freedom: We give you back your time so you can work on your business, not in it.
HOW We Do It
We begin by mapping out your firm’s operations to understand your unique workflows and challenges. From there, we design and implement custom automation solutions tailored specifically to your business objectives. These solutions act as the vehicle to drive your firm toward your goals, streamlining processes and creating a foundation for sustainable growth.
WHO We Do It For
To truly deliver on the WHAT, we must go deep, not wide.
That’s why we specialize in Personal Injury, alongside other contingency fee practice. By narrowing our focus, we’ve developed an in-depth understanding of the processes, workflows, and growth strategies that work, allowing us to customize our solutions to fit your exact needs.
That’s how we build law firms that last.