Legal Director, Contracts

Leads Carta’s North American contracts legal team, overseeing client accounts, contract quality, service levels, escalations, staffing, revenue, onboarding, and team performance. The role manages and coaches lawyers, supports hiring and training, participates in sales pitches, drives technology adoption, improves playbooks, and ensures delivery aligns with operational, financial, and client-service objectives. Candidates must be qualified attorneys with substantial commercial contracts experience and at least five years post-qualification experience.

Summary Generated by Built In

The Company You’ll Join

Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management, Carta is transforming how private capital operates. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work.

For more information about our offices and culture, check out our Carta careers page.

Legal Director, ContractsThe Company You’ll Join

Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management, Carta is transforming how private capital operates. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work.

For more information about our offices and culture, check out our Carta careers page.

The Team You’ll Work With

You’ll be joining our Carta Law Contracts team – specifically within the Contracts – North Americas function.

Our Contracts team manages the full lifecycle of commercial contracts for clients – from first review through to execution. You'll be the direct day-to-day contact for sophisticated investment fund and asset manager clients, working alongside fellow lawyers and paralegals. This team delivers high volumes of pre-M&A contract work at speed, supported by AI-backed tools

As Legal Director, you’ll lead a group of client accounts and the lawyers who serve them, report to the Regional Managing Director, and be accountable for the quality, speed and growth of that portfolio.

The Problems You’ll Solve

At Carta, we’re transforming how private capital operates — connecting the software, services, and legal infrastructure that founders, fund managers, and legal teams depend on. We believe the problems we solve today unlock the opportunities of tomorrow. As a Legal Director, you’ll work to:

Oversight & Quality

Supervise all client accounts in your group for quality, service levels and performance, rather than hands-on delivery
Act as final decision-maker on complex escalations or performance issues beyond Managing Lawyer (ML) authority
Drive holistic playbook reviews across the team
Own client onboarding and conversion; liaise with Customer Success (CS) to identify blockers
Uphold the culture and vision set by Carta Law and keep the team aligned
Manage lawyer and client allocation across accounts, with Managing Director oversight

Finance

Ensure billing information in the Carta Law app is accurate
Provide delivery inputs into forecasting models, such as productivity assumptions
Keep team productivity aligned with agreed forecast assumptions
Manage revenue for your accounts: convert demand to output, flag demand slowdowns or spikes to Customer Success, and approve one-off discounts and special pricing

Growth

Participate in sales pitches
Surface frontline client insights to guide sales targeting and priorities

Tech & Product

Identify opportunities for tech enablement and automation across the team
Contribute delivery insights to tech R&D workshops
Drive adoption of new tech, ensure training is completed, and guide how the team approaches tasks

Client Relations

Own client onboarding and conversion for clients
Liaise with and delegate responsibility to Managing Lawyers as appropriate
Be responsible for the health of the clients assigned to you

HR & People

Manage and coach lawyers: performance reviews, development plans, expense approval and annual leave
Provide input to the Training team on onboarding and ongoing training topics
Support training on playbooks and client standards
Manage resourcing and hiring demand for lawyer roles; conduct end-of-probation reviews
Lead interviews for lawyer-level hires
Handle internal escalations on lawyer conduct and performance
Monitor team utilisation, wellbeing and morale

About You

Qualified attorney in a relevant jurisdiction, 5+PQE
Based in one of our Canadian or US offices: Being in one of our offices allows the Legal Director to coach the team and shape its culture in person - it also enables face-to-face client meetings, pitches and escalations, deepening relationships and supporting retention
Contracts Expertise & Knowledge: Deep knowledge of commercial contracts across all contracts documents product types offered
People Management & Coaching: Strong coaching instinct; ability to develop lawyers, balance performance across multiple teams, and build team capability
Commercial Awareness: Financial literacy to interpret P&L drivers, optimise efficiency, and flag commercial risks upward
Client & Escalation Management: Confidence to own and resolve complex client escalations independently
Analytical & Critical Thinking: Ability to dissect complex requests, interrogate data on team performance, and draw sound conclusions under ambiguity
Operational Leadership: Process discipline to hold teams accountable to quality, SLAs and output standards
Problem Solving: Works on issues requiring deep knowledge of organizational objectives; establishes and assures adherence to budgets, schedules and performance expectations
Leading by Example: Demonstrates Carta operating values through consistent kindness, respect, and inclusive leadership

At Carta, you’re not just an employee. You’re a builder who is creating infrastructure that accelerates innovation and empowers more ownership. Cartans are helpful, relentless, unconventional and kind; representing Carta’s Identity Traits. They work collaboratively and cross functionally to challenge the status quo; working towards a common goal of creating more owners in the private markets.

Legal Director, ContractsThe Company You’ll Join

Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management, Carta is transforming how private capital operates. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work.

For more information about our offices and culture, check out our Carta careers page.

The Team You’ll Work With

You’ll be joining our Carta Law Contracts team – specifically within the Contracts – North Americas function.

Our Contracts team manages the full lifecycle of commercial contracts for clients – from first review through to execution. You'll be the direct day-to-day contact for sophisticated investment fund and asset manager clients, working alongside fellow lawyers and paralegals. This team delivers high volumes of pre-M&A contract work at speed, supported by AI-backed tools

As Legal Director, you’ll lead a group of client accounts and the lawyers who serve them, report to the Regional Managing Director, and be accountable for the quality, speed and growth of that portfolio.

The Problems You’ll Solve

At Carta, we’re transforming how private capital operates — connecting the software, services, and legal infrastructure that founders, fund managers, and legal teams depend on. We believe the problems we solve today unlock the opportunities of tomorrow. As a Legal Director, you’ll work to:

Oversight & Quality

Supervise all client accounts in your group for quality, service levels and performance, rather than hands-on delivery
Act as final decision-maker on complex escalations or performance issues beyond Managing Lawyer (ML) authority
Drive holistic playbook reviews across the team
Own client onboarding and conversion; liaise with Customer Success (CS) to identify blockers
Uphold the culture and vision set by Carta Law and keep the team aligned
Manage lawyer and client allocation across accounts, with Managing Director oversight

Finance

Ensure billing information in the Carta Law app is accurate
Provide delivery inputs into forecasting models, such as productivity assumptions
Keep team productivity aligned with agreed forecast assumptions
Manage revenue for your accounts: convert demand to output, flag demand slowdowns or spikes to Customer Success, and approve one-off discounts and special pricing

Growth

Participate in sales pitches
Surface frontline client insights to guide sales targeting and priorities

Tech & Product

Identify opportunities for tech enablement and automation across the team
Contribute delivery insights to tech R&D workshops
Drive adoption of new tech, ensure training is completed, and guide how the team approaches tasks

Client Relations

Own client onboarding and conversion for clients
Liaise with and delegate responsibility to Managing Lawyers as appropriate
Be responsible for the health of the clients assigned to you

HR & People

Manage and coach lawyers: performance reviews, development plans, expense approval and annual leave
Provide input to the Training team on onboarding and ongoing training topics
Support training on playbooks and client standards
Manage resourcing and hiring demand for lawyer roles; conduct end-of-probation reviews
Lead interviews for lawyer-level hires
Handle internal escalations on lawyer conduct and performance
Monitor team utilisation, wellbeing and morale

About You

Qualified attorney in a relevant jurisdiction, 5+PQE
Based in one of our Canadian or US offices: Being in one of our offices allows the Legal Director to coach the team and shape its culture in person - it also enables face-to-face client meetings, pitches and escalations, deepening relationships and supporting retention
Contracts Expertise & Knowledge: Deep knowledge of commercial contracts across all contracts documents product types offered
People Management & Coaching: Strong coaching instinct; ability to develop lawyers, balance performance across multiple teams, and build team capability
Commercial Awareness: Financial literacy to interpret P&L drivers, optimise efficiency, and flag commercial risks upward
Client & Escalation Management: Confidence to own and resolve complex client escalations independently
Analytical & Critical Thinking: Ability to dissect complex requests, interrogate data on team performance, and draw sound conclusions under ambiguity
Operational Leadership: Process discipline to hold teams accountable to quality, SLAs and output standards
Problem Solving: Works on issues requiring deep knowledge of organizational objectives; establishes and assures adherence to budgets, schedules and performance expectations
Leading by Example: Demonstrates Carta operating values through consistent kindness, respect, and inclusive leadership

At Carta, you’re not just an employee. You’re a builder who is creating infrastructure that accelerates innovation and empowers more ownership. Cartans are helpful, relentless, unconventional and kind; representing Carta’s Identity Traits. They work collaboratively and cross functionally to challenge the status quo; working towards a common goal of creating more owners in the private markets.

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is:

$171,300 - $214,200 in Dallas, Texas, Hamilton Township, NJ and Denver, CO
$191,500 - $239,400 in Seattle, WA
$161,300 - $201,600 in Sandy, UT
$201,000 - $252,000 in New York City, NT and San Francisco, CA

Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors. Please note this is a full-time role.

Disclosures:

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to [email protected].

Skills Required

Qualified attorney in a relevant jurisdiction
At least 5 years post-qualification experience
Based in one of the company’s Canadian or US offices
Deep knowledge of commercial contracts across offered contract document types
Ability to manage, coach, and develop lawyers across multiple teams
Commercial awareness and financial literacy, including interpreting P&L drivers
Ability to independently manage and resolve complex client escalations
Strong analytical and critical-thinking skills
Operational leadership, including accountability for quality, SLAs, and output standards
Problem-solving ability involving organizational objectives, budgets, schedules, and performance expectations
Inclusive leadership aligned with company values

Carta Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carta and has not been reviewed or approved by Carta.

Fair & Transparent Compensation — Compensation is portrayed as market-competitive in many roles, with particularly strong positioning in engineering and product packages. Pay is also framed as comparatively strong versus other aspects of the overall employee experience.
Parental & Family Support — Parental leave is positioned as notably generous, with extended paid leave for birthing parents and paid bonding leave for all parents. Family-building support is also emphasized through fertility treatment and egg-freezing coverage.
Leave & Time Off Breadth — Time off is structured with a required minimum amount of paid leave and then additional flexibility through an unlimited PTO and sick-time approach. This design is intended to ensure time off is actually taken while preserving flexibility beyond the minimum.