Piano Overview
Piano’s Digital Revenue Optimization solution helps digital services grow revenue by better understanding and influencing their customers’ behavior. Piano unifies analytics, segmentation, and commercial personalization in one AI-driven application, enabling sites and apps to efficiently maximize the value of every user visit. Headquartered in Amsterdam with offices in the Americas, Europe, and Asia-Pacific, Piano serves a global client base including the BBC, Deutsche Telekom, Nikkei, AXA and the Wall Street Journal. For more information, visit piano.io.
About the Role
As Legal Counsel in the Governance, Risk & Compliance team, you are responsible for end-to-end document and contractual review, third-party compliance assessments, and cross-functional coordination across Piano's internal teams.
What you'll do
Compliance: Contribute actively to Piano's ongoing compliance efforts, in close coordination with the Group DPO and CISO.
- Participate in third-party compliance assessments, including DPAs, Transfer Impact Assessments (TIAs)
- Ensure proper follow-up on compliance requirements, tracking necessary document updates and renewals (RoPa)
- Support the continuous improvement of compliance processes and documentation standards (DPA, TOMs).
- Take part to compliance evaluation program (e.g. Europrivacy certification)
Governance: Lead and coordinate contractual relationships with main Piano's providers.
- Review, manage and structure key provider-related documentation, including contracts, and any other compliance-related documents, ensuring full alignment with Piano's standards and policies
- Identify and share risks assessments
- Coordinate when necessary with internal Piano teams (Legal, Security, Finance, Procurement, etc.), to ensure consistent negotiation and commitments
What we're looking for
- 7+ years of experience on contractual review
- At least 1 year of experience on compliance/privacy
- Proven expertiste in contract management
- Ability to handle several entities and stay compliant with legal requirements from various countries
- Advanced risk assessment abilities
- Strong analytical and problem-solving skills
- Fluency in business English is mandatory
- High level of organization
- Strong ability to work autonomously
- Solid understanding of privacy compliance
- Working knowledge of AI tools/usages
- Clear and effective communication
Perks at Piano:
- Grill parties on the company terrace, monthly events, and team buildings
- Multisport card
- Lunch tickets
- Paid Sick days (3 days per half-year)
- 2 extra vacation days/year
- Possibility to work from home several days a week
- Ongoing career guidance and mentoring
- Introductory training and self-learning
- Refer-a-Friend – get a bonus in the employee referral program
Skills Required
- 7+ years of experience in contractual review
- At least 1 year of experience in compliance/privacy
- Proven expertise in contract management
- Ability to manage compliance across multiple legal entities and jurisdictions
- Advanced risk assessment abilities
- Strong analytical and problem-solving skills
- Fluency in business English
- High level of organization
- Ability to work autonomously
- Solid understanding of privacy compliance (e.g., RoPA, DPAs, TIAs)
- Working knowledge of AI tools/usages
- Clear and effective communication
What We Do
Piano’s Digital Experience Platform empowers organizations to understand and influence customer behavior. By unifying customer data, analyzing behavior metrics and creating personalized customer journeys, Piano helps brands launch campaigns and products faster, strengthen customer engagement and drive personalization at scale from a single platform. Headquartered in Amsterdam with offices across the Americas, Europe and Asia Pacific, Piano serves a global client base, including Air France, the BBC, CBS, IBM, Kirin Holdings, Jaguar Land Rover, LinkedIn, Nielsen, The Wall Street Journal and more. Piano has been recognized as one of the fastest-growing, most innovative technology companies in the world by World Economic Forum, Red Herring, Inc. and Deloitte. For more information, visit piano.io.
