Legal Client Project Manager

Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.

Our purpose is to create a safe and reliable world, and our mission is to deliver assurance through precise technical and professional services.

Job Title: Client Case Project Manager

A growing professional services organization is seeking an experienced Client Case Project Manager to join its team.

This position serves as a key liaison between internal technical professionals and external clients, including attorneys, law firms, insurance carriers, third-party administrators, and other business partners. The ideal candidate is highly organized, client-focused, comfortable managing competing priorities, and experienced working in a fast-paced professional environment.

Responsibilities:

• Manage client cases and serve as the intermediary between the Engineer and the Client.
• Manage all activities from the time a client case is accepted through project completion and case closure. Responsibilities include, but are not limited to, handling new case intake calls, scoping projects and preparing estimates, conducting client pre-billing reviews, managing case files and materials, establishing deadlines, and scheduling and coordinating calendars, telephone calls, inspections, depositions, and trials for Engineers serving as expert witnesses. Perform quality assurance checks to ensure each project is completed accurately and satisfactorily.
• Regularly interact and correspond with attorneys, law firms, insurance agencies, third-party administrators (TPAs), and other clients.
• Serve as the primary day-to-day liaison between the organization and its clients.
• Work effectively in a high-volume, fast-paced environment.
• Consistently meet deadlines, including urgent and time-sensitive requests.
• Effectively manage multiple priorities and responsibilities simultaneously.
• Manage a high volume of cases and associated deadlines in a timely and organized manner.
• Be available after hours, as needed, to assist with urgent matters.
• Perform other responsibilities as assigned.

• Bachelor’s degree preferred.
• Paralegal certification and/or legal services experience strongly preferred.
• 1–2 years of experience in a similar role within the professional services, legal, or insurance industry required.
• Must be highly organized, with excellent time management skills and the ability to effectively prioritize tasks.
• Must be able to work effectively as part of a team and handle confidential information with discretion.
• Must possess excellent written and verbal communication skills.
• Must be proficient in Microsoft Office and Microsoft Outlook.
• Proficiency with file-sharing software, such as ShareFile, Dropbox, or similar platforms, is highly desired.
• Notary Public designation is a plus.

Equal Employment Opportunity Statement

Applied Technical Services is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

U.S. Persons Only

A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.

Please note, we do not accept unsolicited resumes from third-party agencies. Resumes submitted without an active agreement and prior coordination with our Talent team will not be eligible for placement fees.