As with all our positions, we work as a team and team members may be called upon to assist in other departments within our company.
Responsibilities
- Inputting client information into our database
- Scheduling appointments with clients
- Entering and updating client information in our computer system
- Organizing and completing necessary documentation, monitoring case statuses, and assisting clients
- Completing basic administrative responsibilities such as making telephone calls, drafting emails, sending mail and scanning documents
- Conducting regular correspondence with clients and providing them with updates on the status of their case
- Maintaining client confidentiality
- Updating client information in our computer system
- Communicating with insurance companies, doctor’s offices, police departments, housing authorities, and other attorney’s offices
- Ordering and obtaining client medical records
- Analyzing and summarizing medical record
Qualifications
- Associates Degree Required, Bachelor's Degree Preferred
- Must be able to successfully complete and pass each phase of our in-house training program (12 Weeks)
- Experience working with Microsoft Office programs
- Positive attitude and the willingness to go above and beyond for our clients and team
- Personable, with excellent communication and customer service skills
- Able to multitask in a fast-paced environment
- Comfortable interacting with clients, team members and attorneys
- Strong phone and computer skills
- Strong attention to detail
- Team player
- Ability to stay focused and organized
- Ability to learn on-the-job and think on your feet
- Ability to meet strict deadlines
- Experience working with Microsoft Office programs
- Administrative writing skills
- Must be available to work weekdays, weekends and day/nights shifts.
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What We Do
Rob Levine Legal Solutions is a leading provider of comprehensive legal support services for small to mid-sized law firms. With over 25 years of experience in the legal industry, the company specializes in medical record retrieval, certified and trained legal staffing, implementing and optimizing legal technology, and mastermind group and strategic consulting. Rob Levine Legal Solutions offers unmatched expertise and tailored solutions that help law firms streamline operations, enhance efficiency, and achieve measurable growth. For more information about how Rob Levine Legal Solutions can help your firm grow, visit www.roblevinelegalsolutions.com or email us at [email protected] -Medical Record Retrieval for Attorneys & Law Firms: Fully integrated with case management systems, Rob Levine Legal Solutions simplifies the process of gathering medical records, allowing paralegals to focus on higher-value tasks. -Staffing Solutions: Law firms can now access trained and certified case managers, legal assistants, and intake representatives at a fraction of the cost of U.S.-based staff. This enables firms to manage their workloads more efficiently without compromising on quality. -Mastermind Program: Offering structured growth strategies through virtual and in-person meetings, the program helps firms achieve measurable results with expert guidance on business development, marketing, operations, and more. -Legal Consulting: Expert guidance on adopting cutting-edge legal technology optimizing existing case management systems and technology, to streamline operations, eliminate bottlenecks, and boost productivity.
